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Problem Possible Causes What To Do
Air conditioner The air conditioner • Make sure the air conditioner plug is pushed completely
does not start is unplugged. into the outlet.
The fuse is blown/circuit • Check the house fuse/circuit breaker box and replace
breaker is tripped. the fuse or reset the breaker.
Power failure. • If power failure occurs, turn the air conditioner OFF.
When power is restored, wait 3 minutes to restart the
air conditioner to prevent tripping of the compressor
overload.
Air conditioner does not Airflow is restricted. • Make sure there are no curtains, blinds or furniture
cool as it should blocking the front of the air conditioner.
The temp control may not • Turn the temperature knob to a higher number.
be set correctly.
The air filter is dirty. •Clean the filter at least every 30 days.
See the Operating Instructions section.
The room may have been hot. • When the air conditioner is first turned on, you need to
allow time for the room to cool down.
Cold air is escaping. • Check for open furnace floor registers and cold air
returns.
• Set the air conditioner’s vent to the closed position.
Cooling coils have iced up. • See “Air conditioner freezing up” below.
Air conditioner Ice blocks the air flow and • Set the mode control at HIGH FAN or HIGH COOL
freezing up stops the air conditioner with the temp at 1 or 2.
from cooling the room.
Water drips outside Hot and humid weather. • This is normal.
Water drips indoors The air conditioner is not • For proper water disposal, make sure the air conditioner
tilted to the outside. slants slightly from the case front to the rear.
Water collects in Moisture removed from air • This is normal for a short period in areas with little
base pan and drains into base pan. humidity; normal for a longer period in very humid areas.
Before you call for service… www.GEAppliances.com
Troubleshooting Tips.
Save time and money! Review the chart below first and
you may not need to call for service.
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