www.fmiproducts.com
108794-01G20
CLEANING AND MAINTENANCE
WARNING: Installation and
repairshouldbedonebyaquali-
edserviceperson.Theappli-
anceshouldbeinspectedbefore
each use and at least annually
by a qualied service person.
Morefrequentcleaningmaybe
required due to excessive lint
from carpeting,bedding mate-
rial,pethair,etc.Itisimperative
thatthecontrolcompartments,
burnersandcirculatingairsys-
tembekeptclean.
WARNING:Thelogscanbe
hot.Handleonlywhencool.
WARNING: Turn off gas and
electricalpowerbeforeservicing
appliance.
WARNING:Failureto keep
the primary air opening(s) of
theburner(s)cleanmayresultin
sootingandpropertydamage.
PILOT AND BURNER
• Remove logs and ember material before
cleaning burner and replace when cleaning
is complete.
• Burner and controls should be cleaned
with compressed air to remove dust, dirt
or lint.
• Use a vacuum cleaner or small, soft bristled
brush to remove excess dust, dirt or lint.
LOGS
• If you remove logs for cleaning, refer to
log placement information on page 14 to
properly replace logs.
• Use a vacuum cleaner to remove any
carbon buildup on logs.
• Replace log(s) if broken. See Replacement
Parts.
• Replace ember material periodically as
needed. See Replacement Parts.
REPLACEMENT PARTS
Note: Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call FMI PRODUCTS, LLC at 1-866-
328-4537.
When calling, have ready:
• your name
• your address
• model and serial numbers of your heater
• how heater was malfunctioning
• purchase date
Usually, we will ask you to return the part to
the factory.
SERVICE HINTS
WhenGasPressureIsTooLow
• pilot will not stay lit
• burner will have delayed ignition
• replace will not produce specied heat
• propane/LP gas supply may be low if using
propane/LP gas
If using propane/LP gas, you may feel your
gas pressure is too low. If so, contact your
local propane/LP gas supplier.
TECHNICAL SERVICE
You may have further questions about instal-
lation, operation, or troubleshooting. If so,
contact FMI PRODUCTS, LLC at 1-866-328-
4537. When calling please have your model
and serial numbers of your heater ready.
You can also visit our web site at
www.fmiproducts.com.