Filter
Top Products
TROUBLESHOOTING
This appliance was inspected thoroughly and was in good operating condition when it
was shipped from the factory. If a minor problem occurs, it usually can be solved quite
easily when the cause is found. Therefore, this checklist is provided for your
convenience.
11
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Cleaner Won’t
Run
1. Not properly plugged into wall
outlet.
2. No electricity in wall outlet.
3. On/Off pedal not turned on.
4. Motor thermostat tripped.
5. No power in electrical outlet.
1. Plug in firmly.
2. Check fuse or breaker.
3. Push On/Off pedal to turn on.
4. Reset motor thermostat.
5. Check fuse or breaker. Replace fuse or
reset breaker
Cleaner Won't
Pick Up
1. Full or clogged dust cup.
2. Wrong pile height setting.
3. Clogged nozzle.
4. Clogged dust inlet port.
5. Clogged hose.
6. Broken/ worn out belt.
7. Hose not inserted fully.
8. Dirty filters and filter frame
1. Clean dust cup.
2. Adjust setting.
3. Remove obstruction.
4. Remove power nozzle base plate and
remove obstruction.
5. Remove obstruction.
6. Replace belt.
7. Push hose in securely at both ends.
8. Clean/change filters and filter frame.
Cleaner Picks
Up Moveable
Rugs Or
Pushes Too
Hard
1. Wrong pile height setting. 1. Adjust setting.
Beater Brush
Does Not Turn
1. Broken/worn out belt.
2. Belt installed incorrectly.
1. Replace belt.
2. Check belt changing instructions.
Turbo Brush
Does Not
Rotate Or
Rotates Slowly
1. Rotating brush or turbine
obstructed.
2. Belt broken.
3. Hose obstructed.
1. Clear obstructions.
2. Call Customer Service.
3. Clear obstruction.
Air Flow
Restricted With
Attachment Use
1. Attachment use restricts air
flow.
2. New carpet debris clogging
air path.
1. Check attachment.
2. Remove obstruction.
OPERATING INSTRUCTIONS
Motor Thermostat
IMPORTANT: This unit is equipped
with a motor protective thermostat. If
for some reason the vacuum cleaner
should overheat, the thermostat will
automatically turn the unit off. Should
this occur:
• Push the On/Off pedal once.
• Disconnect the plug from the power
source.
• Find the source of the overheating
problem. (i.e. clogged hose or dirty
filter)
• If clogged hose or dirty filter is
found, unclog the hose and/or clean
or replace the filter.
• Wait at least 45 minutes before
attempting to reuse the vacuum.
• After unit has cooled down for 45
minutes, plug in the cleaner and
press on the On/Off pedal. The
vacuum should start again. If the
vacuum still does not start, or if the
thermostat switches off the unit
again contact customer service at
1 (800) 798-7398.
for Model V1504C
Call: 1 (800) 798-7398
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time
or
visit our website: www.sharkclean.com
Please Note:
The dust cup screen and pre-motor filter are washable. We recommend washing
the pre-motor filter once every three months or when suction appears to be
reduced. DO NOT wash in the dishwasher.
The pre-motor filter should however be replaced once every year depending on the
amount of use, to ensure peak performance of your vacuum.
IMPORTANT:
Make sure that ALL washable filters and the pre-motor filter frame are completely
dry before inserting back in the vacuum. Allow the pre-motor filter and pre-motor
filter frame to air dry for 24 hours. DO NOT DRY IN THE DRYER.
FOR TECHNICAL SUPPORT
Call: 1 (800) 798-7398
Monday to Friday 8:30 A.M. - 5:00 P.M. Eastern Standard Time
TO ORDER REPLACEMENT SUPPLIES
XSH1504Pre-Motor Filter
XL1504Drive Belt
PART #
ITEM
12