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ASH REMOVAL AND DISPOSAL
IMPORTANT: While the amount of ash generated by this unit is not excessive compared
to log-burning woodstoves, keeping the unit clean and free of ash is essential
for peak
performance. Too much ash build-up hampers airflow and reduces the unit’s efficiency,
and can cause smoke-back. Follow these directions at least as frequently as the
schedule below, or more often if needed.
Daily Ash Maintenance
Press the “OFF” touch pad and allow the stove to burn for five (5) minutes prior to
opening the door. A long-handled screwdriver or long-handled putty knife can be used to
scrape off any build-up or crust in the burn pot area. This can then be pushed to the left or
right into the ash storage area.
Semi-Weekly Ash Removal
Twice each week: Shut the unit down by
pressing the “OFF” pad and allowing the unit
to go through the complete Shut-Down cycle.
Allow the unit to completely cool down and
then remove the ashes with a scoop. The
ashes should be placed in a non-
combustible container with an airtight lid and
should always be placed on a non-
combustible surface or on the ground until
completely cooled and free of hot cinders.
Once the ash is removed, the burn pot
should be given a thorough inspection.
Remove and clean the burn pot wear plate
(refer to the exploded diagram in the rear of
this manual – Illustration 4, and the close-up
diagram shown here), and remove any ash
build-up in the area below the wear plate. Also, be sure there are no ashes or obstructions
in the tube under the wear plate. Check for any build-up in the front of the burn area. Clean
out all air holes (if necessary a 1/8” drill bit can be used) --these air holes should be kept
clean, as they supply combustion air under and around the pellet fuel. The burn pot
assembly should also be thoroughly cleaned, including the burn box. When replacing the
wear plate, ensure that it lies flat in the firebox and no gaps (from ash residue) are under it.
IMPORTANT: Ash build-up under the wear plate can cause the unit to malfunction.
Monthly Ash Removal
The large baffle plate (12-5/8” x 9-3/8”) that rests above and behind the burn pot (refer to
the section on “Proper Impingement Plate Placement” and the exploded diagram in the rear
of this manual – Illustration 4) should be removed monthly. This can be done by lifting up
the plate and pulling it out. The area behind the plate should then be cleaned thoroughly,
and the plate placed back in the original position.
Use a screwdriver or chisel and break any creosote build-up in the front of the unit,
where the pellets are fed into the burn pot from the Bottom Auger Tube (see Ill. 1a).
Moisture in the pellets and resulting build-up in this area can cause the bottom auger to
“squeal” or squeak.
Also inspect your flue pipes, and remove ash buildup from the clean-out tee.
NOTE: The instructions below concerning the cleaning of the burn pot and wear plate area are
especially important to the function of your stove. Failure to follow them regularly can result in
burn-back and can damage your unit and/or void your warranty.
Ill. 1a
Bottom Auger Tube