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TROUBLESHOOTING GUIDE
PROBLEMS
CAUSES
SOLUTION
ON POSITION 6 (MAXIMUM)
THE FLAME IS LONG AND
SMOKY, THERE IS SUIT
BUILD UPON THE GLASS.
Position 6 was reached too
quickly.
1. Set flow regulating handle
to position 1;
2. wait for combustion to
stabilize;
3. Progressively increase flow
to desired position.
NOTE : SEE LIGHTING
PROCEDURES.
Maximum flow is too high. 1. Set flow to a lower position;
2. Call a qualified technician
to adjust the valve.
ON POSITION 1 (MINIMUM)
THE FLAME PRODUCES
SMOKE AND SUITS THE
GLASS.
Cleaning tee and/or burner are
dirty.
1. Activate cleaning tee
according to procedures;
2. Schedule at the next shut
off to clean the burner.
Orifice of plunger is partially
plugged.
1. Progressively increase flow
to position ‘’6’’;
2. Push in many consecutive
times on the thermostatic
regulator bottom to remove
dirt form the orifice.
NOTE : If the problem persist,
you may have to remove and
clean out the valve with alcohol.
Call your specialized
technician.
ON POSITION 1 (MINIMUM)
THE FLAME PRODUCES
SMOKE AND SUITS THE
GLASS.
Flow is to low. 1. Slightly increase the flow
regulating handle;
2. Call a specialized
technician.
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