20 www.dimplex.com
services do not include in-home
services.
The above section is a summary
only of your warranty rights.
Please review the remaining
provisions of this warranty for your
specic rights.
The limited 5 year warranty period
for products other than replace
surrounds (mantels) and trims and
the limited 1 year warranty period
for replace surrounds (mantels)
and trims also applies to any implied
warranties that may exist under
applicable law. Some jurisdictions
do not allow limitations on how long
an implied warranty lasts, so the
above limitation may not apply to the
purchaser.
What this limited warranty does not
cover
This limited warranty does not apply
to products that have been repaired
(except by Dimplex or its authorized
service representatives) or otherwise
altered. This limited warranty does
further not apply to defects resulting
from misuse, abuse, accident,
neglect, incorrect installation,
improper maintenance or handling,
or operation with an incorrect power
source.
What you must do to get service
under this limited warranty
Warranty
Defects must be brought to the
attention of Dimplex Technical
Service by contacting Dimplex at
1-888-DIMPLEX (1-888-346-7539),
or 1367 Industrial Road, Cambridge
Ontario, Canada N1R 7G8. Please
have proof of purchase, catalogue/
model and serial numbers available
when calling. Limited warranty
service requires a proof of purchase
of the product.
What Dimplex will do in the event of
a defect
In the event a product or part
covered by this limited warranty is
proven to be defective in material or
workmanship during (i) the 5 year
limited warranty period for products
other than replace surrounds
(mantels) and trims, and (ii) the
1 year limited warranty period for
surrounds (mantels) and trims, you
have the following rights:
Limited warranty service will •
be performed solely by dealers
or service agents of Dimplex
authorized to provide limited
warranty services.
For products (other than •
surrounds (mantels) and
trims) for the period ending at
midnight on the rst anniversary
of the date of rst purchase,
Dimplex will in its sole discretion
either repair or replace such
defective product or part without