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111251-01E 33
Glass soots
Remote does not function
Dark residue on logs or inside of
replace
1. Flame impingement on logs
2. Debris around burner air
mixer
1. Battery is not installed. Bat-
tery power is low
1. Improper log placement
2. Air holes at burner inlet
blocked
3. Burner ame holes blocked
4. Improper venting or excessive
blockage
5. Excessive amounts of embers
and pan material
REMEDY
1. Adjust the log set so that the
flame does not excessively
impinge on it
2. Inspect the opening at the base
of the burner to see that it is
NOT packed with any type of
material
1. Replace battery in hand-held
remote
1. Properly locate logs (see log
placement sections on page 24)
2. Clean out air holes at burner
inlets. Periodically repeat as
needed
3. Remove blockage or replace
burner
4. Have the vent system inspected,
including the termination cap.
Remove any restrictions or
obstruction
5. Clear excess embers until a
minimum gap of 1/2" remains
under the grate
TROUBLESHOOTING
Continued