www.desatech.com
108796-01L20
CLEANING AND
MAINTENANCE
WARNING: Installation and
repairshouldbedonebyaquali-
edserviceperson.Theappli-
anceshouldbeinspectedbefore
each use and at least annually
by a qualied service person.
Morefrequentcleaningmaybe
required due to excessive lint
fromcarpeting,beddingmate-
rial,pethair,etc.Itisimperative
thatthecontrolcompartments,
burnersandcirculatingairsys-
tembekeptclean.
WARNING:Thelogscanbe
hot. Handle only when cool.
WARNING: Turn off gas and
electricalpowerbeforeservicing
appliance.
WARNING:Failuretokeep
the primary air opening(s) of
theburner(s)cleanmayresultin
sootingandpropertydamage.
PILOT AND BURNER
• Remove logs and ember material before
cleaning burner and replace when cleaning is
complete.
• Burner and controls should be cleaned with
compressed air to remove dust, dirt or lint.
• Use a vacuum cleaner or small, soft bristled
brush to remove excess dust, dirt or lint.
LOGS
• If you remove logs for cleaning, refer to log
placement information on page 12 to properly
replace logs.
• Use a vacuum cleaner to remove any carbon
buildup on logs.
• Replace log(s) if broken. See Replacement
Parts.
• Replace ember material periodically as needed.
See Replacement Parts.
SERVICE HINTS
When Gas Pressure Is Too Low
• pilot will not stay lit
• burner will have delayed ignition
• replace will not produce specied heat
• propane/LP gas supply may be low if using
propane/LP gas
If using propane/LP gas, you may feel your gas
pressure is too low. If so, contact your local pro-
pane/LP gas supplier.
TECHNICAL SERVICE
You may have further questions about installation,
operation or troubleshooting. If so, contact DESA’s
Technical Service Department at 1-866-672-6040.
When calling please have your model and serial
numbers of your heater ready.
You can also visit DESA’s Technical Services web
site at www.desatech.com.
REPLACEMENT PARTS
Note: Use only original replacement parts. This will
protect your warranty coverage for parts replaced
under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s)
call DESA’s Technical Service Department at
1-866-672-6040 for referral information.
When calling DESA, have ready
• your name
• your address
• model and serial numbers of your replace
• how replace was malfunctioning
• type of gas used (propane/LP or natural gas)
• purchase date
Usually, we will ask you to return the part to the
factory.
PARTS NOT UNDER WARRANTY
Contact authorized dealers of this product. If
they can’t supply original replacement part(s)
call DESA at 1-866-672-6040 for referral infor-
mation.
When calling DESA, have ready
• model number of your replace
• the replacement part number