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30
101969
POSSIBLE
CAUSE
1. Foreign matter be-
tween control valve
and burner
2. Gas leak. See Warn-
ing statement at
top of page 29
1. Not enough combus-
tion/ventilation air
OBSERVED
PROBLEM
Gas odor during
combustion
Moisture/condensation
noticed on windows
REMEDY
1. Take apart gas tubing
and remove foreign
matter
2. Locate and correct all
leaks (see Checking Gas
Connections, page 18)
1. Refer to Air for Com-
bustion and Ventilation
requirements (page 6)
TROUBLE-
SHOOTING
Continued
TECHNICAL
SERVICE
You may have further questions about installation, operation, or troubleshooting.
If so, contact DESA International’s Technical Service Department at
1-800-DESA LOG (1-800-337-2564).
When gas pressure is too low
• pilot will not stay lit
• burners will have delayed ignition
• fireplace will not produce specified heat
• propane gas supply may be low
When gas quality is bad
• pilot will not stay lit
• burners will produce flames and soot
• fireplace will backfire when lit
You may feel your gas pressure is too low or gas quality is bad. If so, contact your
local propane gas supplier.
SERVICE
HINTS