Filter
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BEFORE ASKING A/S
Check the followings before asking A/S.
The product may not properly work due to the reasons except the breakdown because
you are not accustomed to how to operate or any negligible reasons. In those cases,
check the followings, and you can solve the simple troubles without the help from the
customer service center. If the trouble continues after you check the followings, contact
your nearest Customer Service Center.
The water
tastes weird
The water is
flowing
slower.
There is no
cold water.
There is no
hot water
Check Items
Solutions
Did you use the filter system for
too long?
Remove the stored water
and clean the water drum.
Did you clean the water drum?
Clean the water drum.
Is it about time to change the filter?
Request filter change.
Is the power turned on?
Connect the power to the voltage
rating that matches it on the rating
plate.
Is it about time to change the filter?
Request filter change.
Did you lock the water supply valve?
Open the water supply valve.
Did the temperature of the water
drop suddenly?
When the temperature drops, the
amount of water filtered decreases.
The cooling system may be malfunctioning.
Request A/S.
Is the hot water lamp on?
Turn the cold water mode on by
pressing the cold water button for 3
seconds
Is the power connected?
Connect the power to the voltage
rating that matches it on the rating
plate.
Is the hot water lock lamp on?
Deactivate hot water.
Did you close the water supply
valve?
If the water level is low, the cold
water function does not activate,
to protect the electronic motor.
Open the water supply valve.
Is the cold water lamp on?
Turn the cold water mode on by
pressing the cold water button for 3
seconds
Is room-temperature water
overflowing or leaking?
Request A/S.
Problem
Other Cautions for Safety
Filter Replacement Method Before Asking A/S
FILTER REPLACEMENT METHOD
3
Replace after separating the fitting connected to the filter
needed for replacement.
4
Adjust the front cover to the matching part at the lower part
and then close it pressing downward.
After replacing the filter check if there is no leakage and drain out
the room water.
Separate the fitting with using proper equipment.
When exchanging neo-sense filter : Install the filter after cleaning it for about 30seconds.
When exchanging fine post-carbon filter : Install after cleaning the filter with water that has gone
through the neo-sense filter for about 3 minutes.
/
Please replace filter