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TROUBLE SHOOTING YOUR THERMOSTAT
What if...
The battery icon is displayed
The battery icon appears on the display only when the battery starts to lose
power. Replace it when one--third of the icon is black. If your thermostat is
battery powered and you wait until the icon is just a silhouette with no black
bars, you will slowly lose thermostat functions until it doesn’t work at all.
“Aux heat on” is displayed (heat pump systems only)
Aux heat on is auxiliary heat. It applies only to t he heat pump version. When it is
displayed, it means the unit is heating with the electric heater. This can happen
manually by setting the mode to Em Heat or automatically , if the unit can not
keep up with demand running in heat pump mode.
Thereisapoweroutage
If you lose electricity and have batteries installed, the thermostat will continue to
display the indoor temperature because it has a battery backup power source.
This means that even though your heating and cooling system doesn’t work, you
will still be able to monitor the room temperature.
NOTE: With or without batteries, any previous changes to the settings will be
saved when there is a power outage.
My Heat Pump unit is operating in cooling when it should be heating
Most likely, the reversing valve is setup wrong in the advanced configuration.
Check reversing valve option above in the configuration setup.
My Thermostat does not show room temperature
There is an option in the advanced configuration setup to display set point and
room temperature. Check the configuration setup above.