Canon 2.1 Home Security System User Manual


 
20
10 Error Messages
Message
Cause
Action to
be taken
(1) Network connection errors (DNS errors): Camera server registration error [01]
The specified network address could not be found.
The camera server could not be found. Make sure:
The network address is correct.
DNS setting is correct.
Enter the network address correctly.
Set the DNS correctly.
Message
Cause
Action to
be taken
(2) Network connection error (time out): Camera server registration error [02]
The connection to the specified network address timed out.
Could not find the camera server. Make sure:
The network address is correct.
The camera server is turned on.
The camera server is connected properly to your network.
Enter the network address correctly.
•Turn on power to the camera server.
Connect the camera server to the network correctly.
Message
Cause
Action to
be taken
(3) Failed to retrieve camera server description: Camera server registration error [03]
Camera server description could not be retrieved because the connection target was
not a camera server.
Could not find the camera server. Make sure:
• The camera server is compatible with WebView Livescope MV Ver. 2.1.
• The network address is correct.
• The camera server is connected properly to your network.
Connect to a camera server that is compatible with WebView Livescope MV Ver. 2.1 LE.
Enter the network address correctly.
Connect the camera server to the network correctly.
Message
Cause
Action to
be taken
(4) Connected to a camera server with old version of firmware:
Camera server registration error [04]
The version of the firmware in the camera server is old.
Could not retrieve a description from the camera server. Make sure:
The camera server is compatible with WebView Livescope MV Ver. 2.1.
Firmware of VB101 is version 3.0 or later.
Connect to the camera server that is compatible with WebView Livescope MV Ver. 2.1 LE.
Upgrade the VB101 firmware to 3.0 or later.