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Page 88 P/N: F01U035325-01 Copyright © 2007 Bosch Security Systems, Inc. DS7400Xi (4+) Reference Guide
Keypad Problems (Continued)
Chime Mode (#7) does not work
when a zone is faulted.
a) Not activating for interior zones.
b) The keypad is not assigned to the same
partition as the zone being activated.
a) Chime mode only activates for perimeter zones
- Chime mode must be programmed. Also, if
the perimeter zone has trouble enabled (trouble
on open), the chime won’t work if that zone is
opening.
b) Chime mode will only activate the sounder on
keypads that are assigned to the same partition
as the zone.
Symptom Probable Cause Possible Solution
Some functions won’t work on a
Master keypad.
Some functions require you to enter single
partition mode when using a Master
keypad.
The following commands require that you are in
Single Partition Mode when entering from a Master
keypad:
• History read-back
• Chime mode
• Checking zone status
• Checking zone trouble status (after #87 - Master
keypad will show only partition name)
• Bypassing zones
15.2 Reporting Problems
Won’t send open or close reports.
Not programmed correctly. Check addresses: 3331, 3332, 3334, and 3333.
Symptom Probable Cause Possible Solution
Reports for partitions 2-8 are being
sent with partition 1’s reporting ID.
Not getting AC power fail reports.
Panel never transmits history to
WDSRP.
The communicator test report is not
being sent.
The account codes for 2-8 are not pro-
grammed or are not programmed correctly.
a) AC power fail messages are sent only
with other reports, such as low battery.
b) Check AC report offset (3338). If 00, AC
report will work like above, if another
number, AC report will be delayed.
a) Not programmed to send history.
b) Time and date not set.
a) Report not programmed properly.
b) There was a control problem at the time
the report should have been sent. If this
is the case, the communicator test
report will not be sent. Instead, the
control will send the “System Off
Normal” report.
Check addresses: 3429-3459.
a) Try forcing another report to send when AC is
not present.
b) Wait until the delay times out or set to a lower
number if desired.
a) Check programming.
b) Verify that the time in the panel is set.
a) Check programming addresses 4022, 4023,
4026, and 3340.
b) Program “System Off Normal” report in address
3347.
15.3 Zone Problems
Fire Alarm displays on keypad but
no zone numbers are displayed.
In Commercial Fire Mode, fire alarms must
be silenced before the zone number will
display.
Enter a valid disarm PIN and press #, then enter a
valid disarm PIN and press # again to display the
zones.
Symptom Probable Cause Possible Solution
Every other zone displays Not Ready. Zone Programming is incorrect. Program as a multiple zone input for DS7432 or
DS7460, a single zone input for contacts and
sensors, or program as a DS7465.