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Vacuum cleaner won’t run.
Possible Causes Remedies
Vacuum cleaner is not plugged in Check electrical plug
Household fuse/breaker Check/replace fuse - Reset breaker
Call BISSELL Consumer Services
Vacuum cleaner won’t pick up dirt.
Possible Causes Remedies
Height Adjustment too high Reset Height Adjustment
Hose wand not attached Grasp Quick Reach Handle and firmly
push Hose Wand onto the suction
intake opening
Dust Bag is full Replace with new Dust Bag
Rotating FLoor Brush Drive Belt broken Replace Drive Belt
Drive Belt stretched/ Replace belt/clean brush/belt areas
off Motor Pulley Shaft
Rotating Floor Brush bristles worn Replace brush
Rotating Floor Brush jammed Remove brush and clean debris from
brush ends
Air Passageway clogged Remove Brush Cover
Clean debris from passageway
Nozzle area or hose is clogged Follow instructions for clearing clogs
Tools won’t pick up dirt.
Possible Causes Remedies
Hole in Hose Replace Hose
Vacuum Hose, Wands Follow instructions for clearing clogs
or Tools clogged
Vacuum cleaner is difficult to push.
Possible Causes Remedies
Incorrect Floor Surface Selector setting Move Selector to next highest setting
WARNING:
To reduce the risk of
injury from moving parts
and/ or electrical shock,
turn Power Switch OFF
and disconnect polarized
plug from electrical out-
let before performing
troubleshooting checks.
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. — 7 p.m. EST
Saturday 9 a.m. — 2 p.m. EST
or visit the BISSELL website - www.bissell.com
Troubleshooting
*If suggested solutions for this or any function of your PowerGlide do not
correct the problem, call: