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3M Library Security SystemTraining Your Staff
6-10
E 3M 1999 September
Problem Cause Action
No alarm, patron counter
works.
Strips in book desensitized or
missing.
Resensitize books, or install Tattletape
in book.
System failure. Place service call. (1-800-328-0067)
Metal objects t oo close to panel. Move all metal to minimum distance of
18 inches from the panels.
Unwanted alarms. Protected material from other
library/retail store.
Identify material that caused alarm.
Failure to desensitize marker
properly.
Check desensitizing process and
training.
Miscellaneous metallic objects. Infrequent unwanted alarms from some
metal objects are possible.
System failure. Place service call. (1-800-328-0067)
Reduced coverage, no
alarm, patron counter
works.
Metal objects t oo close to panel. Move all metal objects to a minimum
distance of 18 inches from panels.
Electrical interference. Remove possible sources of electrical
interference such as computers, copiers,
TVs, and electronic devices.
Incomplete walk-through test. Test the system by walking completely
through just as a patron must.
Books not properly resensitized. Resensitize book, check sensitizing
method and staff training.
System failure. Place service call. (1-800-328-0067)
Alarm/Inhibit indicator
illuminated or intermittent
with no traffic in corridor.
Metal objects t oo close to panel. Move all metal objects to a minimum of
3 feet from the panel.
Marked book or strips too close to
panel.
Move marked books to a minimum of 3
feet from the panel.
Electrical interference. Eliminate source of interference.
System failure. Place service call. (1-800-328-0067)