Other Information
48 Chapter 4
Scheduled Watch or Record doesn’t occur
• Check Schedule for timer conflicts. Go to page 26 for instructions.
• Make sure the wands of the G-LINK cable are placed in front of the remote sensor(s) on the component(s).
• Make sure your VCR is turned off during the time you’ve scheduled to record a program because the system turns
the VCR on when it starts recording (if it’s already on when recording starts, the system will turn it off).
• Make sure there is a tape in the VCR and that the VCR is connected properly.
• Be sure that you set up the VCR in the GUIDE Plus+ Setup menus. If you don’t complete the Configuring for a VCR
steps successfully, the Record option won’t be available. Go to page 17 for detailed instructions.
• If a cable box is attached to your TV, make sure you set it up correctly in the GUIDE Plus+ Setup menus. Go to
pages 15-16 for detailed instructions.
The Remote Control Doesn’t Work
• Something might be between the remote and the remote sensor on the component. Make sure there is a clear path.
• Maybe the remote isn’t aimed directly at the TV.
• Maybe batteries in remote are weak, dead or installed incorrectly. Put new batteries in the remote.
Problems with V-Chip/Parental Controls
The rating limits don’t work
• You must lock the settings. Go to the TV MAIN MENU (press MENU on your remote), select Parental Controls (press
6 on your remote), select Lock Parental Controls (press 6 on your remote).
I don’t remember my password and I want to unlock the TV
• If you forget your password, simultaneously press and hold VOL- on the television and VOL- on the remote for 3
seconds. Nothing appears on the screen, Parental Controls simply unlock and you can re-enter a password via Lock
Parental Controls.
The V-Chip won’t let me watch a program even though it’s not rated as violent.
• Maybe the movie was given an NR (Not Rated) status. After you block movie ratings, you must set NR to View
separately in order to view movies with an NR rating.
1571963A.04 Other 4/9/02, 12:59 PM48
