D M S -100 CompuCALL Interface Specification (Q218) 49
Formula 3:
TotalBytesPC = MsgPC * Bmsta
Where: MsgPC - average CompuCALL messages per call
(message/call).
The other is to identify typical call scenarios and the most frequently used
CompuCALL messages, and obtain the size of these messages from the
X
Table 20: D M S-100 CompuCALL Message Size
X
.
Formula 4:
TotalBytesPC = MsgLen1 + MsgLen2 ¬ + …… + MsgLenn
Where: MsgLeni - is the message length of i-th CompuCALL message in
one call (bytes/call).
For example, when a SoftPhone application uses Third Party Call Control
(TPCC) and Third Party Agent Control (TPAC) to answer an incoming
ACD call, the CompuCALL message sequence is:
DV_CALL_OFFERED_U, DV_ANSWER_CALL ,
DV_CALL_ANSERED_U, DV_RELEASE_CALL,
DV_CALL_RELEASED_U, DV_SET-FEATURE,
DV_AGENT_NOT_READY_U, DV_SET-FEATURE,
DV_AGENT_READY_U.
By looking up the message length for each CompuCALL message in the
XTable 20: DMS-100 CompuCALL Message SizeX.
TotalBytesPC = 98 + 69 +64 + 69 + 70 + 70 + 45 + 70 + 45 = 600
(byte/call)
The designed capacity of the DMS-100 PG is listed as the following:
Table 21: DM S -100 Peripheral Gateway Capacity
Maximum configured
CompuCALL sessions per switch.
Maximum configured
CompuCALL links per
CompuCALL session.
The following formula can help you calculate the required number of the
CompuCALL links.
Formula 5:
TotalLinks = (nSVC * BandWidth ) / LinkBD
Where: TotalLinks - is the required number of CompuCALL links based on
call rate, call scenarios, occupancy of link, and etc.
