Filter
Top Products
Requesting Assistance or
Setiice -
Before calling for assistance or service, please check “Troubleshooting” on page 10. It may
save you the cost of a service call. If you still need help, follow the instructions below.
I. If you need assistance* . . .
Call the Whirlpool Consumer
Assistance Center telephone
number. Dial toll-free from
El
w
anywhere in the U.S.A.:
l-800-253-1301
and talk with one of our trained consultants.
The consultant can instruct you in how to
obtain satisfactory operation from your
appliance or, if service is necessary,
recommend a qualified service company
in your area.
If you prefer, write to:
Mr. William Clark
Consumer Assistance Representative
Whirlpool Corporation
2000 North M-63
Benton Harbor, MI 49022-2692
Please include a daytime phone number in
your correspondence.
2. If you need service* . . .
Whirlpool has a nationwide
network of authorized Whirlpool
service companies. Whirlpool
service technicians are trained
to fulfill the product warranty
El
SERVICE
and provide after-warranty service, anywhere
in the United States. To locate the autho-
rized Whirlpool service company in your
area, call our Consumer Assistance Center
telephone number (see Step 1) or look in
your telephone directory Yellow Pages
under:
*APPLlANCE-HOUSEHOLD- . WASHINQ MACHINES L
UAJOFI, SERVICE L REPAIR DRYERS, SERVICE 6 REPAIR
- .Sem WhIrlpool Appllanccs M - See WhIrlpool AppYances or
Au(horbed Whirlpool Smla Authorized WhIrlpool SetvIce
(Exampb:XYZ .Servks Co.)
(Examp*:rfz selvka CO.)
3. If you need FSP@ replace-
ment parts . . .
FSP is a registered trademark of Whirlpool
Corporation for quality parts. Look for this
symbol of quality whenever you need a
replacement part for your Whirlpool@
appliance. FSP replacement parts will fit
right and work right, because they are made
to the same exacting specifications used to
build every new Whirlpool appliance.
To locate FSP replacement parts in your
area, refer to Step 2 or call the Whirlpool
Consumer Assistance Center number
in Step 1.
4. If you are not satisfied with
how the problem was
solved . . .
l Contact the Major Appliance Consumer
Action Panel (MACAP). MACAP is a group
of independent consumer experts that
voices consumer views at the highest
levels of the major appliance industry.
l Contact MACAP only when the dealer,
authorized servicer, and Whirlpool have
failed to resolve your problem.
Major Appliance Consumer Action Panel
20 North Wacker Drive
Chicago, IL 60606
l MACAP will in turn inform us of your
action.
‘When asking for help or service:
Please provide a detailed description of the problem, your appliance’s complete model and
serial numbers, and the purchase date. (See page 2.) This information will help us re-
spond properly to your request.
11