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Troubleshooting
Listed in the chart below are the most common problems consumers run into with their air
conditioners. Please read through this chart before calling for service. It could save you the
cost of a service call.
r
PROBLEM
CHECK THE FOLLOWING
Air conditioner
won’t run
Is the unit plugged into a live circuit with proper voltage?
Has the time-delay fuse blown or circuit breaker tripped?
Is the Fan Control set to OFF?
Is the Thermostat Control set correctly?
Has the local power failed?
Unit blows
fuses or trips
circuit breaker
Are time-delay fuses being used?
Is an extension cord being used? DO NOT use an extension
cord with this or any other appliance.
Are you waiting 3 minutes before trying to restart the unit?
Unit turns on
Is the air filter clean?
and off
OR does not
cool/heat the
Are the inside evaporator coils and the outside condenser
coils clean?
room
Is there excessive moisture or heat in the room (open vessel
cooking, showers, etc.)?
Is the Fan Control set too low?
Is the Thermostat Control set properly?
Normal operating sounds
When your air conditioner operates nor-
mally, you will hear sounds such as:
l
PINGING or CLICKING as water droplets
hit the condenser. Water droplets help cool
the condenser.
l
AIR MOVEMENT from the fan, especially
on QUICK COMFORT setting.
l
CLICKS from the cooling cycle.
Sounds may also be caused by house
construction - such
as
vibration of the unit
due to wall construction or an unsteady
window mounting area.
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