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CARE & CLEANING
Your ClearWave
®
Deluxe Phototherapy Skincare System is made from
high quality materials that will last for many years with minimum care.
You may want to periodically clean the inside of the lens and outside
parts, using a mild non-abrasive cleaner and soft cloth. When cleaning,
make sure you have turned off and unplugged the unit, and allowed
suffi cient time for the unit to cool.
DO NOT USE SOLVENTS OR CLEANERS CONTAINING
ABRASIVES, OR AMMONIA BASED CLEANERS
Cleaning the lens is important for maintaining optimum light output.
Periodically remove the lens (refer to lens removal instructions) and
clean with soft damp cloth. All liquid should be properly wiped away
and dried prior to restoring power.
TROUBLESHOOTING
Light fl ickers.
If bulb fl ickers when turned on,
the bulb is not seated fully into the
socket. If this occurs, repeat the
bulb installation process applying
additional force to ensure that the
bulb is inserted fully into the socket.
Does not illuminate.
Make sure that the bulbs are
secured into the sockets.
Sometimes in shipping they
will come loose. Try a different
grounded outlet. In many cases,
this will correct the problem.
IMPORTANT – Grounded outlets
must be used for proper function
of the unit. If both bulbs do not
illuminate when you apply power,
this may indicate an internal
problem. Please call Verilux
®
Customer Service at
1-888-544-4865.
See Warranty section.
Only one bulb illuminates.
If only one bulb illuminates, it
is most likely a bad bulb.Try
swapping bulbs and turn on again.
If the same bulb fails to illuminate
in the swapped position, the bulb
needs to be replaced.
Bulb blackening at the ends.
This is a common phenomenon
with most fl uorescent tubes as they
age. The black areas don’t affect
operation except to slightly reduce
the amount of light available since
the phosphor in that area is dead.
Bulb replacement is recommended.
NOTICE – When returning a unit,
be aware that damage during
shipping is the responsibility of
the purchaser and will void any
warranty claim.We recommend
that you purchase insurance when
shipping this unit or any parts. Be
sure to return product in original
packaging.