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SECTION 13: TROUBLESHOOTING
55
Contact
Roberts-Gordon LLC
at www.rg-inc.com.
Check for obstructions in
orifices and air plates
inside the burner.
Check the thermostat and
check the continuity of
the ground wire.
Does the burner turn off
when the call for heat
ends?
No
Yes
Replace/correct wires.
Replace ignition module.
Are the wires
connecting the module
and electrodes OK?
Yes
No
Does the burner
stay on?
No
Yes
Turn valve ON.
Replace ignition module.
Replace/correct wires.
Replace gas valve.
Is the knob on the gas valve
in the ON position?
Yes
No
Are the wires connecting
the ignition module OK?
Yes
Check gas line stop cock.
Contact gas company.
Is there gas outlet
pressure available during
the ignition period?
No
Measure voltage on valve
terminals. Is there 24 V
during ignition time?
Yes
No
Is the inlet gas pressure
during ignition correct?
(Natural 5.0" min.,
LP should be 12.0")
Yes
No
Adjust the
valve pressure.
Is the gas outlet pressure
3.5" for Natural Gas
(10.5" for LP)?
Yes
Purge Lines.
Were the gas lines
purged of air?
No
Yes
Does the
burner light?
No
Yes
Yes
Yes
No
No
®
TROUBLESHOOT ENDS.
If problems persist, contact
ROBERTS GORDON
Independent Distributor.
Yes