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October 11,, 2005
250-6422D
Page 43
Castile Pellet Stove
Lifetime Warranty
F. Warranty Policy
LIMITED LIFETIMEWARRANTY
The Hearth & Home Technologieslimited LifetimeWarrantyguaranteesthat the followingcomponentswill work as designed
for the lifetimeof the stoveor Hearth& HomeTechnologieswill repairor replacethem. Theseitems includebutare not limited
to steel and cast iron components,all gas burners,gas logs, combustionchambers,heat exchangersystems,stainlesssteel
firebox components,plating, doors, glass damagedby thermalbreakage,steel baffle supports,steel and ceramicbaffles and
manifold tubes. Labor is for the first five years.
THREE YEAR
WARRANTY
Our EZ Clean firepots are covered under Hearth & Home
Technologies three-year warranty program. Labor is for 3 years.
TWO YEARWARRANTY
Al
l electrical components such as but not limited to blowers, wiring, vacuum switches, speed controls, control boxes,
thermodisc
switches, igniters, pilot assembly, gas valves, thermostats and remotes are covered under Hearth & Home
Technologiestwo-yearwarrantyprogram. EffectiveApril,2005ignitersare also coveredunderthe two year warranty. Laboris
for two years.
ONE YEAR
WARRANTY
Porcelainfinishesare warrantedagainst manufacturerdefectsfor one year. Labor to repair or replacethese parts is covered
for one yea
r, reimbursed per our warranty service fee schedule.
CONDITIONS
This warranty is non-transferableand is made to the original retail purchaser only provided that the purchase was made
throughan authorizeddealerof Hearth& HomeTechnologies.It must be installedandoperatedat all timesin accordancewith
the Installationand OperatingInstructionsfurnishedwith this product,as well as any applicablelocal and nationalcodes. Any
alteration, willful abuse, accident, or misuse of the product shall nullify this warrant
y.
Labor to repair or replace items covered under the limited Lifetime Warranty will be covered for the first five years per our
warranty service fee reimbursementschedule. Parts covered under the limited Lifetime Warranty will be covered for the
lifetimeof the applianceup to a maximumof ten (10) yearsafter Hearth& HomeTechnologiesdiscontinuesthe modeland two
(2) years for optional accessories. Adjustments,regular maintenance,cleaning and temporary repairs do not qualify for a
service call fee and will not be covered. The replacement of consumer replaceable items and installation of upgraded
component parts do not quality for a service call fee, and will not be covered.
This limited LifetimeWarrantydoes not extend to or includesurface finish on the appliance,door gasketing,glass gasketing,
glass, firebrick,pellet logs, kaowoolor other ceramicinsulatingmaterials. It does not cover installationor operational-related
problems such as overfiring,use of corrosive driftwood,downdraftsor spillage caused by environmentalconditions,nearby
trees, buildings,hilltops,mountains,inadequateventing or ventilation,excessiveoffsets, or negativeair pressurescausedby
mechanical systems such as furnaces, fans, clothes dryers, etc.
An
y installation, construction, transportation, or other related costs or expenses arising from defective part(s), repair,
replacement,
etc., will not be coveredby this warranty, nor will Hearth & Home Technologiesassumeresponsibilityfor them.
Further, Hearth& HomeTechnologieswill not be responsiblefor any incidental,indirect,or consequentialdamages,exceptas
results in damage to the interior or exteriorof the buildingin which this applianceis installed. This limited Lifetime Warranty
does not apply to the ventingcomponents,hearthcomponentsor other accessoriesused in conjunctionwith the installationof
this product not manufactured by Hearth & Home
Technologies
This warrantyis void if the stove has been overfiredor operatedin atmospherescontaminatedby chlorine,fluorine,or other
damagingchemicals,the stoveis subjectedto prolongedperiodsof dampnessor condensation,or there is any damageto the
stove or other componentsdue to water or weather damage which is the result of, but not limited to, improper chimney or
venting installation. Hearth & Home Technologies may, at its discretion, fully discharge all obligations with respect to this
warranty by either repairing or replacing the unit, or refunding the wholesale price of the defective part(s).
This limited Lifetime Warranty is effective on all appliancessold after May 1, 2002 and supersedesany and all warranties
currently in existence.
Policy 250-8620 Rev H