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60 Pelco Manual C573M-D (11/03)
REVISION HISTORY
Manual # Date Comments
C573M 6/98 Original version.
C573M-A 6/99 Rev. A. Added Regulatory Notices section. Revised Overview section. Added FCC certification. Revised the Installation section
and added new drawings. Expanded the address switch settings chart from 512 cameras to 1,024 cameras. Added Reset and
Master Clock sections. Added a video coaxial cable wiring distances chart. Removed the menu system map and reorganized
material in the Software and Programming Methods sections. Reorganized and revised the Specifications section. Removed
section numbers, and renumbered figures and cross references throughout the manual.
C573M-B 4/00 Added information on programming with the KBD200 and KBD300 keyboards. Added reset information to a Caution at a later date.
C573M-C 8/02 Revised Figure 5.
C573M-D 11/03 Revised manual to support version 1.40 (ECO #03-8629) and 2.05 (ECO #03-9517) of the CM9760-MDA Setup program. Also
revised and added information regarding support of maximum of 16 daisy-chained MDA units.
® Pelco, the Pelco logo, Spectra, Genex, Legacy, PelcoVision, Coaxitron, Esprit,
Camclosure, and System 9760 are registered trademarks of Pelco. © Copyright 2003, Pelco.
® Microsoft and Windows are registered trademarks of Microsoft Corporation. All rights reserved.
™ System 9740 is a trademark of Pelco.
WARRANTY AND RETURN INFORMATION
WARRANTY
Pelco will repair or replace, without charge, any merchandise proved defective
in material or workmanship for a period of one year after the date of shipment.
Exceptions to this warranty are as noted below:
• Five years on Pelco manufactured cameras (CC3500/CC3600/CC3700 and
MC3500/MC3600 Series); two years on all other cameras.
• Three years on Genex
®
Series (multiplexers, server, and keyboard) and 090
Series Camclosure
®
Camera System.
•Two years on 100/150, 200 and 300 Series Camclosure
®
Camera Systems.
•Two years on all standard motorized or fixed focal length lenses.
•Two years on Legacy
®
, CM6700/CM6800/CM8500/CM9500/CM9740/
CM9760 Matrix, DF5 and DF8 Series Fixed Dome products.
•Two years on Spectra
®
, Esprit
®
, and PS20 Scanners, including when used in
continuous motion applications.
•Two years on Esprit and WW5700 series window wiper (excluding wiper blades).
• Eighteen months on DX Series digital video recorders.
• One year (except video heads) on video cassette recorders (VCRs). Video
heads will be covered for a period of six months.
• Six months on all pan and tilts, scanners or preset lenses used in continuous
motion applications (that is, preset scan, tour and auto scan modes).
Pelco will warrant all replacement parts and repairs for 90 days from the date of
Pelco shipment. All goods requiring warranty repair shall be sent freight prepaid
to Pelco, Clovis, California. Repairs made necessary by reason of misuse,
alteration, normal wear, or accident are not covered under this warranty.
Pelco assumes no risk and shall be subject to no liability for damages or loss
resulting from the specific use or application made of the Products. Pelco’s
liability for any claim, whether based on breach of contract, negligence,
infringement of any rights of any party or product liability, relating to the Products
shall not exceed the price paid by the Dealer to Pelco for such Products. In no
event will Pelco be liable for any special, incidental or consequential damages
(including loss of use, loss of profit and claims of third parties) however caused,
whether by the negligence of Pelco or otherwise.
The above warranty provides the Dealer with specific legal rights. The Dealer may
also have additional rights, which are subject to variation from state to state.
If a warranty repair is required, the Dealer must contact Pelco at (800) 289-9100
or (559) 292-1981 to obtain a Repair Authorization number (RA), and provide the
following information:
1. Model and serial number
2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number
3. Details of the defect or problem
If there is a dispute regarding the warranty of a product which does not fall under
the warranty conditions stated above, please include a written explanation with
the product when returned.
Method of return shipment shall be the same or equal to the method by which the
item was received by Pelco.
RETURNS
In order to expedite parts returned to the factory for repair or credit, please call
the factory at (800) 289-9100 or (559) 292-1981 to obtain an authorization number
(CA number if returned for credit, and RA number if returned for repair).
All merchandise returned for credit may be subject to a 20% restocking and
refurbishing charge.
Goods returned for repair or credit should be clearly identified with the assigned
CA or RA number and freight should be prepaid. Ship to the appropriate address
below.
If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico:
Service Department
Pelco
3500 Pelco Way
Clovis, CA 93612-5699
If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico:
Intermediate Consignee Ultimate Consignee
American Overseas Air Freight Pelco
320 Beach Road 3500 Pelco Way
Burlingame, CA 94010 Clovis, CA 93612-5699
USA USA
PRODUCT WARRANTY AND RETURN INFORMATION
WARRANTY
Pelco will repair or replace, without charge, any merchandise proved defective in material or
workmanship for a period of one year after the date of shipment.
Exceptions to this warranty are as noted below:
• Five years on FR/FT/FS Series fiber optic products and TW3000 Series unshielded twisted
pair transmission products.
• Three years on Genex
®
Series products (multiplexers, server, and keyboard).
• Three years on Camclosure
®
and fixed camera models, except the CC3701H-2,
CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2, and MC3651H-2X camera models,
which have a five-year warranty.
• Three years on PMCL200/300/400 Series LCD monitors.
• Two years on standard motorized or fixed focal length lenses.
• Two years on Legacy
®
, CM6700/CM6800/CM9700 Series matrix, and DF5/DF8 Series fixed
dome products.
• Two years on Spectra
®
, Esprit
®
, ExSite
™
, and PS20 scanners, including when used in
continuous motion applications.
• Two years on Esprit
®
and WW5700 Series window wiper (excluding wiper blades).
• Two years (except lamp and color wheel) on Digital Light Processing (DLP
®
) displays.
Thelamp and color wheel will be covered for a period of 90 days. The air filter is not
covered under warranty.
• Eighteen months on DX Series digital video recorders, NVR300 Series network video
recorders, and Endura
™
Series distributed network-based video products.
• One year (except video heads) on video cassette recorders (VCRs). Video heads will be
covered for a period of six months.
• Six months on all pan and tilts, scanners or preset lenses used in continuous motion
applications (that is, preset scan, tour and auto scan modes).
Pelco will warrant all replacement parts and repairs for 90 days from the date of Pelco
shipment. All goods requiring warranty repair shall be sent freight prepaid to Pelco, Clovis,
California. Repairs made necessary by reason of misuse, alteration, normal wear, or accident
are not covered under this warranty.
Pelco assumes no risk and shall be subject to no liability for damages or loss resulting from
the specific use or application made of the Products. Pelco’s liability for any claim, whether
based on breach of contract, negligence, infringement of any rights of any party or product lia-
bility, relating to the Products shall not exceed the price paid by the Dealer to Pelco for such
Products. In no event will Pelco be liable for any special, incidental or consequential damages
(including loss of use, loss of profit and claims of third parties) however caused, whether by
the negligence of Pelco or otherwise.
The above warranty provides the Dealer with specific legal rights. The Dealer may also have
additional rights, which are subject to variation from state to state.
If a warranty repair is required, the Dealer must contact Pelco at (800)þ289-9100 or
(559)292-1981 to obtain a Repair Authorization number (RA), and provide the following
information:
1. Model and serial number
2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice number
3. Details of the defect or problem
If there is a dispute regarding the warranty of a product which does not fall under the
warranty conditions stated above, please include a written explanation with the product when
returned.
Method of return shipment shall be the same or equal to the method by which the item was
received by Pelco.
RETURNS
In order to expedite parts returned to the factory for repair or credit, please call the factory at
(800) 289-9100 or (559) 292-1981 to obtain an authorization number (CA number if returned for
credit, and RA number if returned for repair).
All merchandise returned for credit may be subject to a 20% restocking and refurbishing
charge.
Goods returned for repair or credit should be clearly identified with the assigned CA or RA
number and freight should be prepaid. Ship to the appropriate address below.
If you are located within the continental U.S., Alaska, Hawaii or Puerto Rico, send goods to:
Service Department
Pelco
3500 Pelco Way
Clovis, CA 93612-5699
If you are located outside the continental U.S., Alaska, Hawaii or Puerto Rico and are
instructed to return goods to the USA, you may do one of the following:
If the goods are to be sent by a COURIER SERVICE, send the goods to:
Pelco
3500 Pelco Way
Clovis, CA 93612-5699 USA
If the goods are to be sent by a FREIGHT FORWARDER, send the goods to:
Pelco c/o Expeditors
473 Eccles Avenue
South San Francisco, CA 94080 USA
Phone: 650-737-1700
Fax: 650-737-0933
The materials used in the manufacture of this document and its components are compliant to the requirements of Directive 2002/95/EC.
This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002/96/EC of the European Union
regarding the disposal of waste electrical and electronic equipment (WEEE). Contact your local dealer for procedures for recycling this equipment.
Pelco Manual C500M-C (11/98) 10-1
10.0WARRANTY AND RETURN
INFORMATION
WARRANTY
Pelco will repair or replace, without charge, any merchandise proved
defective in material or workmanship for a period of one year after the date
of shipment.
Exceptions to this warranty are as noted below:
• Five years on FT/FR8000 Series fiber optic products.
• Three years on Genex
®
Series products (multiplexers, server, and
keyboard).
• Three years on Camclosure
®
and fixed camera models, except the
CC3701H-2, CC3701H-2X, CC3751H-2, CC3651H-2X, MC3651H-2,
and MC3651H-2X camera models, which have a five-year warranty.
• Two years on standard motorized or fixed focal length lenses.
• Two years on Legacy
®
, CM6700/CM6800/CM9700 Series matrix, and
DF5/DF8 Series fixed dome products.
• Two years on Spectra
®
, Esprit
®
, ExSite
™
, and PS20 scanners, includ-
ing when used in continuous motion applications.
• Two years on Esprit
®
and WW5700 Series window wiper (excluding
wiper blades).
• Eighteen months on DX Series digital video recorders, NVR300
Series network video recorders, and Endura
™
Series distributed
network-based video products.
• One year (except video heads) on video cassette recorders (VCRs).
Video heads will be covered for a period of six months.
• Six months on all pan and tilts, scanners or preset lenses used in
continuous motion applications (that is, preset scan, tour and auto scan
modes).
Pelco will warrant all replacement parts and repairs for 90 days from the
date of Pelco shipment. All goods requiring warranty repair shall be sent
freight prepaid to Pelco, Clovis, California. Repairs made necessary by
reason of misuse, alteration, normal wear, or accident are not covered
under this warranty.
Pelco assumes no risk and shall be subject to no liability for damages or
loss resulting from the specific use or application made of the Products.
Pelco’s liability for any claim, whether based on breach of contract,
negligence, infringement of any rights of any party or product liability,
relating to the Products shall not exceed the price paid by the Dealer to
Pelco for such Products. In no event will Pelco be liable for any special,
incidental or consequential damages (including loss of use, loss of profit
and claims of third parties) however caused, whether by the negligence
of Pelco or otherwise.
The above warranty provides the Dealer with specific legal rights. The
Dealer may also have additional rights, which are subject to variation from
state to state.
If a warranty repair is required, the Dealer must contact Pelco at (800)
289-9100 or (559) 292-1981 to obtain a Repair Authorization number
(RA), and provide the following information:
1. Model and serial number
2. Date of shipment, P.O. number, Sales Order number, or Pelco invoice
number
3. Details of the defect or problem If there is a dispute regarding the
warranty of a product which does not fall under the warranty conditions
stated above, please include a written explanation with the product
when returned.
Method of return shipment shall be the same or equal to the method by
which the item was received by Pelco.
RETURNS
In order to expedite parts returned to the factory for repair or credit, please
call the factory at (800) 289-9100 or (559) 292-1981 to obtain an
authorization number (CA number if returned for credit, and RA number
if returned for repair).
All merchandise returned for credit may be subject to a 20% restocking
and refurbishing charge.
Goods returned for repair or credit should be clearly identified with the
assigned CA or RA number and freight should be prepaid. Ship to the
appropriate address below.
If you are located within the continental U.S., Alaska, Hawaii or Puerto
Rico, send goods to:
Service Department
Pelco
3500 Pelco Way
Clovis, CA 93612-5699
If you are located outside the continental U.S., Alaska, Hawaii or Puerto
Rico and are instructed to return goods to the USA, you may do one of the
following:
If the goods are to be sent by a COURIER SERVICE, send the goods to:
Pelco
3500 Pelco Way
Clovis, CA 93612-5699 USA
If the goods are to be sent by a FREIGHT FORWARDER, send the goods
to:
Pelco c/o Expeditors
473 Eccles Avenue
South San Francisco, CA 94080 USA
Phone: 650-737-1700
Fax: 650-737-0933
This equipment contains electrical or electronic components that must be recycled properly to comply with Directive 2002/96/EC of the European Union
regarding the disposal of waste electrical and electronic equipment (WEEE). Contact your local dealer for procedures for recycling this equipment.