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BEFORE REQUESTING SERVICE
Review this chart to find do-it-yourself solutions for minor performance
problems. Any service needed, other than those described in these
Operating Instructions, should be performed by an authorized service
representative.
WARNING Electrical Shock or Personal Injury Hazard
Disconnect the electrical supply before servicing or cleaning the unit. Failure to
do so could result in electrical shock or personal injury from cleaner suddenly
starting.
Vacuum Cleaner 1. Unplugged at wall outlet. 1. Plug in firmly, push On/Off switch to On.
won’t run. 2. Tripped circuit breaker/blown fuse 2. Reset circuit breaker or replace
at household service panel. fuse.
3. On/Off switch not set to On position 3. Push On/Off switch to On position.
4. Thermal protector tripped. 4. Unplug vacuum cleaner, allow to cool
and thermal protector will reset itself.
1. Full or clogged dust bin. 1. Empty dust bin.
2. Wrong pile height setting. 2. Adjust setting.
3. Worn agitator. 3. Take to your nearest Panasonic
Service Center.
4. Clogged nozzle. 4. Check CLOG REMOVAL.
5. Clogged hose. 5. Check for clogs.
6. Hole in hose. 6. Take to your nearest Panasonic
Service Center.
7. Hose not inserted fully 7. Check hose connection
8. Motor protection system activated. 8. Check for clogs.
9. Dirty filters. 9. Change primary filter and
exhaust filter.
Light won’t work. 1. Burned out light bulb. 1. Change light bulb.
Agitator does not turn. 1. Carpet/Bare floor selector in Bare Floor 1. Move selector to the Carpet position.
2. Broken belt. 2. Replace belt.
Air flow restricted 1. Attachment use restricts air flow. 1. Check ATTACHMENTS.
with attachment use.
Sound changes. 2. New carpet fuzz clogged air path. 2. Check CLOG REMOVAL and clean
hose.
Dirt Sensor 1. Dirty optic cells. 1. Clean optic cells.
will not work.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Poor job of dirt
pick-up.