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Appendix E Using Element Manager to set the basic parameters 49
BCM 4.0 for BCM1000 Installation and Maintenance Guide Addendum
To configure the startup template for telephony services
1 From the Administration tab, click the Utilities folder to expand it.
2 Select Reset.
3 Click Cold Reset Telephony Services. The Cold Reset Telephony dialog box opens.
4 Configure the Cold Reset Telephony attributes (see Table 7).
5 Click Ok.
To initialize voice mail
1 From the Configuration tab, click Applications folder to expand it.
2 Select Voice Messaging/Contact Center.
3 Click Launch CallPilot Manager. The Quick Install Wizard form opens.
If your voice mail system is already initialized, you will not see the Quick Install Wizard.
Instead you will see the CallPilot Manager: Main Menu web page.
4 Configure the attributes on the Quick Install Wizard form (see Table 8).
Note: This procedure erases all the telephony programming that is currently on
the BCM system.
Table 7 Cold Reset Telephony attributes
Attribute Description
Region Specify the startup region.
Template Specify the startup template.
Start DN Specify the startup DN. The default is 221.
Force MSC Download Select the checkbox to enable a forced download of
the modified information.
Table 8 Quick Install Wizard attributes
Attribute Description
Attendant DN Enter the extension number of the attendant or operator assigned to CallPilot.
Primary UI Style Select the mailbox user interface used as a default for the mailboxes.
If you select NVM, the mailbox user interface uses Norstar voice mail voice and text
prompts.
If you select CallPilot, the mailbox user interface uses CallPilot voice and text
prompts.
Primary Language Select the language used as the primary language for the mailboxes.
From Line Enter the line number of the first line in the range of lines you want CallPilot to
answer. CallPilot answers the range of lines between this line and the line you
enter in the To Line box.