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Neato Vacuum User’s Guide 47
Cannot Charge Make sure the charging cable is plugged
into the base and wall. When vacuum is
initially connected to the base, the status
light will light up to let you know the
power is on.
Vacuum Won’t Dock If your vacuum is having difficulty docking
on its charging base, ensure that:
•the charging base is located at least 3
feet from a corner of a room
•the charging base has clearance 3 feet
in front of it
•the charging base is not hidden behind
a couch or other furniture
If you still have difficulties, please contact
Neato Customer Care.
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