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Trouble
Indication
System Trouble
Condition
Action
E-11-NN
Keypad Tamper A keypad has been removed for the wall. Call installing company for service if problem cannot be
repaired.
E-12-NN
Expansion Zone
Module Response
Failure
Call installing company for service.
E-13-NN
Expansion Module
Tamper
The cover has been removed from a zone expansion module. A problem has been detected with an
Expansion Module. Call installing company for service.
E-14-NN
Relay Board Response
Failure
NN= Relay Board Number. Call installing company for service.
E-15-NN
RF Transmitter Tamper Wireless Transmitter Tamper Cover removed. NN=Transmitter Number. Call installing company for
service.
E-16-NN
Wireless Receiver Jam A problem has been detected with the wireless receiver. Call installing company for service.
E-17-NN
Receiver Tamper
Condition
Call installing company for service.
E-18-NN
KeyFob Transmitter
Low Battery
The batteries (2) in the wireless KeyFob transmitter indicated are low and should be replaced. The
replacement battery is the #386 watch battery.
Warning: Replace batteries only with the same type as specified above. Use of another battery may
present a risk of fire or explosion. Do not recharge or disassemble battery, or dispose of in fire.
SYSTEM TROUBLE ERROR CODES