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SYMPTOMS PROBABLE CAUSE CORRECTIVE ACTION
TROUBLESHOOTING GUIDE FOR ROCHELLE AND PALARRE
Poor flush. A. Water pressure is below 25 psi.
A. Increase running water presĆ
sure.
B. Water level in tank is too low. B. Bend float rod up slightly.
C. Volume control is not adjusted
properly.
C. Increase flow by turning adĆ
justing screw counterclockĆ
wise.
D. Supply stop is not open.
D. Fully open supply stop.
E. Full 1/2" supply NOT installed.
E. Install full 1/2" supply.
F. Rim flush tube is disconected. F. Reconnect rim flush tube.
G. Trapway or rim holes are
clogged.
G. Unclog trapway or clean out
rim holes.
Valve does not shut off.
A. Water pressure is over 125 psi. A. Install pressure regulator.
B. Foreign matter has adhered to
seat or seat washer.
B. Clean seat/seat washer or reĆ
place seat following instrucĆ
tions with repair kit.
C. Worn seat or seat washer. C. Replace as per B.
D. Water level in tank is above conĆ
cealed overflow in bowl.
D. Slightly bend float rod downĆ
ward.
E. Water leaking past flush ball. E. Replace flush ball.
F. Foreign matter on
plunger.
F. Replace plunger.
G. Bore for plunger in cap assembly
is corroded or pitted.
G. Replace cap.
H. Crack in tank or bowl is allowing
leakage.
H. Replace toilet.
Toilet leaves an odor. A. Toilet is dirty. A. Clean rim holes, bowl, and
trapway with disinfecting
bowl cleaner.
B. Crack in bowl allows sewer gas
into the room.
B. Replace toilet.
Toilet overflows.
A. Toilet is clogged.
A. Use plunger to unclog toilet.