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CARE OF YOUR SOFTENER
SECTION 3
17
3D. HELPFUL HINTS CHECKLIST
... TO HELP YOU SAVE MONEY
NOTE:
1. Read “ERROR CODE”, page 9.
2. If your water softener fails to work, make the following easy checks. Often, you will find what’s
wrongyourself and youwon’t haveto calland waitfor service.If, aftermaking thechecks, yoursoften-
er still does not work right, call your Sears Service Department, or call toll free, number
1-800-426-9345 for telephone assistance.
You can find the model number of your water softener on the rating decal, on the brine tank rim. See
page 32.
PROBLEM CAUSE CORRECTION
NO SOFT WATER No salt in the storage tank Refill with salt (see page 8). Use the RECHARGE
NOW button to start a regeneration (see page 9).
Transformer unplugged at the wall
outlet, or power cable disconnected
Check for loss of power and correct. Reset the
times, then use the RECHARGE NOW button to
start a regeneration (see page 9).
Fuse blown, circuit breaker popped, or
circuit switched off—SEE PAGE 10,
“TIMER POWER-OUTAGE MEMORY”.
Replace fuse, reset circuit breaker, or switch circuit
on. Reset times and use the RECHARGE NOW
button to start a regeneration.
Timer in the vacation (VAC) position See VACATION feature to return the softener to
service (page 9).
No regenerations set on the timer See pages 18-20 to select and program a
schedule. Use the RECHARGE NOW button to
start an immediate regeneration.
Manual bypass valve(s) in bypass
position
See FIG. 16, page 21. Move stem in single bypass
valve to SERVICE.
Salt in storage tank bridged Refer to page 14 to break.
Dirty, plugged or damaged nozzle &
venturi
Take apart and clean (see page 15) or replace
damaged parts.
Valve drain hose plugged Hose must not have kinks, sharp bends, or any
water flow blockage (see page 16 in your
installation manual).
Low or high system water pressure (Low
pressure may disrupt brine draw during
recharge. High pressures may cause
inner valve parts failure.)
If pressure is low, increase well pump output to a
minimum of 20 psi.Add apressure reducingvalve,
in the supply pipe to the softener, if day time
pressure is over 100 psi (see installation manual).
WATER HARD
S
O
M
E
T
I
M
E
S
Regenerations too few Refer to pages 18-20 to find correct setting.
W
A
T
E
R
H
A
R
D
SOMETIMES
More water being used See pages 18-20 for correct regeneration setting.
Hot water used when softener is
regenerating
Avoid using hot water as the water heater refills
with hard water (see “ Automatic Bypass” on page
13).
Possible increase in water hardness Ask your Sears retail or catalog store for a new
water analysis.
Leaking faucet or toilet valve A small leak will waste hundreds of gallons ofwater
in a few days. Fix all plumbing leaks and always
fully close faucets.