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PROBLEM POSSIBLE CAUSE(S) CORRECTIVE ACTION
BURNER WILL NOT IGNITE 1. Pilot not tit
2. Thermostat set too low
3. No gas
4. Dirt in the gas lines
5. Pilot line clogged
6. Main burner line clogged
7. Non-functioning thermopile
8. Non-functioning thermostat
9. Heater installed in a confined area
1. Light pilot
2. Turn temp. dial to desired temperature
3. Check with gas utility company
4. Notify utility-install trap in gas line
5. Clean, locate source and correct
6. Clean, locate source and correct
7. Replace thermopile
8. Replace thermostat
9. Provide fresh air ventilation
SMELLY WATER 1. Sulfides in the water 1.
BURNER FLAME YELLOW-
LAZY
PILOT WILL NOT LIGHT OR
REMAIN LIT
1. Insufficient secondary air
2. Low gas pressure
3. Water heater flue or vent
blocked
4. Main burner line clogged
5. Heater installed in a confined area
6. Obstruction in main burner orifice
HIGH OPERATION COSTS
1,
2.
3.
1,
2.
system
3.
4.
5,
6.
Replace the anode with a special anode
Provide ventilation to water heater
Check with gas utility company
INSUFFICIENT HOT WATER
Clean, locate source and correct
Clean, locate source and correct
Proper fresh air ventilation
Clean or replace orifice
Non-functioning igniter 1.
The thermal switch tripped 2.
Wire lead connection at thermal switch 3.
loose thermal
and not
Replace igniter pilot assembly
See Pilot Light Troubleshooting Flowchart section
Remove and reconnect the wire leads at
switch, confirm connections are tight
loose
4. Thermopite connection loose
5. Air in gas line
6. Low gas pressure
7. No gas
8. Dirt in gas lines
9. Cold drafts
10. Thermostat ECO switch open
11. Pilot line or orifice clogged
12. Non-functioning thermopite
13. Air for combustion obstructed
14. Flammable vapors incident, FVIR
4. Correct the connection(s)
5. Bleed the air from the gas line
6. Check with gas utility company
7. Check with gas utility company
8. Notify utility-install dirt trap in gas line
9. Locate source and correct
10. Replace thermostat
11. Clean, locate source and correct
12. Replace thermopite
13. See maintenance section for inspection and
cleaning of flame arrester
14. Replace water heater, eliminate flammable
SLOW HOT WATER
RECOVERY
DRIP FROM RELIEF VALVE
15.
function actuated
Base-ring filter obstructed
1. Thermostat set too high
2. Sediment or time in tank
3. Water heater too small for job
4. Wrong piping connections
5. Leaking faucets
6. Gas leaks
7. Wasted hot water
8. Long runs of exposed piping
9. Hot water piping in exposed wall
1. Thermostat set too tow
2. Sediment or time in tank
3. Water heater too small
4. Wrong piping connections
5. Leaking faucets
6. Wasted hot water
7. Long runs of exposed piping
8. Hot water piping in outside wall
9. Low gas pressure
1. Insufficient secondary air
2. Water heater flue or vent
blocked
3. Low gas pressure
4. Improper calibration
5. Thermostat set too tow
6. Water heater too small
7. Wrong piping connections
8. Wasted hot water
1. Excessive water pressure
2. Heater stacking
3. Closed water system
15.
vapors source. Contact Sears Service.
Inspect and clean base-ring filter. See "External
Cleaning & Inspection of the Base-Ring Filter."
1. Set temperature dial to lower setting
2. Drain/flush-provide water treatment if needed
3. Install adequate heater
4. Correct piping-dip tube must be in cold inlet
5. Repair faucets
6. Check with utility-repair at once
7. Advise customer
8. Insulate piping
9. Insulate piping
1. Turn temperature dial to desired setting
2. Drain/flush-provide water treatment if needed
3. Install adequate heater
4. Correct piping-dip tube must be in cold inlet
5 Repair faucets
6. Advise customer
7. Insulate piping
8. Insulate piping
9. Check with gas utility company
1,
system 2.
3.
4.
5.
6.
7.
8.
1.
2.
3.
Provide ventilation to water heater. Check flue
way, flue baffle, and burner
Clean flue, locate source and correct
Check with gas utility company
Replace thermostat
Turn temperature dial to desired setting
Install adequate heater
Correct piping-dip tube must be in cold inlet
Advise customer
Use a pressure reducing valve and relief
valve
Lower the thermostat setting
See "Closed System/Thermal Expansion"
37