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Use this illustration for agitator
reassembly, if necessary. Washer
must be placed between agitator ends
and bearing.
1. Brush roll core
2. Flat sided projection
3. End plate
4. Bearing
5. Washer
6. Agitator end
7. Shaft
8. End section
9. Agitator end
10. Washer
11. Bearing
12. End plate
13. Round projection
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Lubrication
The motor is equipped with bearings which
contain sufficient lubrication for the life of
the motor. The addition of lubricant could
cause damage. Do not add lubricant to
motor bearings.
The agitator is equipped with two ball
bearings that should be lubricated periodi-
cally by a Hoover Factory Service Center or
an Authorized Hoover Warranty Service
Dealer.
Service
To obtain approved HOOVER service
and genuine HOOVER parts, locate the
nearest Hoover Factory Service Center
or Authorized Hoover Warranty
Service Dealer (Depot) by:
• checking the Yellow Pages under
“Vacuum Cleaners - Household”
OR -
• checking the list of Factory Service
Centers provided with this cleaner
OR -
• calling 1-800-944-9200 for an
automated referral of authorized
service outlet locations (U.S. only)
Do not send your cleaner to The Hoover
Company in North Canton for service,
this will only result in delay.
If further assistance is needed, contact
The Hoover Company Consumer
Response Center, North Canton, Ohio
44720 Phone: 1-330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
Phone: 1-800-263-6376.
Always identify your cleaner by the
complete model number when request-
ing information or ordering parts. (The
model number appears on the bottom of
the cleaner.)
Servicing of
double-insulated
appliances
This vacuum cleaner is double insulated.
In a double-insulated appliance, two
systems of insulation are provided instead
of grounding. No grounding means is
provided on a double-insulated appliance,
nor should a means for grounding be
added. Servicing a double-insulated
appliance requires extreme care and
knowledge of the system, and should be
done only by qualified service personnel.
Replacement parts must be identical to
those parts being replaced. A double-
insulated appliance is marked with the
words “DOUBLE-INSULATION” or
“DOUBLE-INSULATED”. The symbol
may also be marked on the appliance.
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If you have a
problem
If a minor problem occurs, it usually can be
solved quite easily when the cause is found
by using the checklist below.
Problem: Cleaner won't run
Problem: Cleaner won't pick up
Possible Cause
Possible Solution
• Not firmly plugged in.
• Plug unit in firmly.
• No voltage in wall plug.
• Check fuse or breaker.
• Blown fuse or tripped breaker.
• Replace fuse or reset breaker.
Possible Cause
Possible Solution
• Broken or worn belt.
• Replace belt.
• Agitator brush roll worn.
• Replace brush roll.
• Bag full.
• Change paper bag.
• Incorrect carpet height setting.
• Move nozzle control knob to type of
carpet being cleaned.
Problem: Cleaner hard to push
Possible Cause
Possible Solution
• Incorrect carpet height setting.
• Move nozzle control knob to a higher
setting.