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In the event of telephone operational problems, disconnect the control by removing the plug from the
RJ31X (CA38A in Canada) telephone wall jack. We recommend that your certified installer
demonstrate disconnecting the phones on installation of the system. Do not disconnect the phone
connection inside the control/communicator. Doing so will result in the loss of your phone lines. If the
regular phone works correctly after the control/communicator
has been disconnected from the phone
lines, the control/communicator has a problem and should be returned for repair. If upon disconnection
of the control/communicator, there is still a problem on the line, notify the telephone company that
they have a problem and request prompt repair service. The user may not under any circumstances (in
or out of warranty) attempt any service or repairs to the system. It must be returned to the factory or
an authorized service agency for all repairs.