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Troubleshooting
Please check the manual before reporting a malfunction.
Reference
Check the list below before requesting for repair.
Symptom
The panel is not working.
The screen is fuzzy.
The alarm has been activated
and cannot be deactivated even
after pressing the reset button.
The exit mode cannot be set.
The functions are not working
as intended.
Check the following
Is the red light on the control panel
turned on? (Check the power)
Is the brightness setting appropriate?
(Check the menu)
Are there stains in the screen and camera
lens?
Is there moisture in the camera?
Check for open doors
(burglar alarm system).
Refer again to the user's manual.
The following are not malfunctions:
The doorphone camera and common entrance camera screens may become fuzzy under strong sunlight or headlights.
The image may flicker slightly after pressing the call button.
A motorcycle or car passing by the doorphone camera may affect the image on the screen.
Did you follow the steps in sequence?
(Check the menu)
20 / Honeywell Co., Ltd.