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Heat & Glo • Supreme-XTS, Grand-XTS • 349-901 Rev. i • 12/09
E. Frequently Asked Questions
Fire Risk.
High Temperatures.
Keep combustible household items away from
appliance.
Do NOT obstruct combustion and ventilation air.
• Do NOT place combustible items on top of or
in front of appliance.
• Keep furniture, draperies away from
appliance.
Smoke and odors released during initial operation.
• Open windows for air circulation.
• Leave room during initial operation.
• Smoke may set off smoke detectors.
Smoke and odors may be irritating to sensitive
individuals.
CAUTION
• Prevent accidental appliance operation when not
attended.
• Unplug or remove batteries from remote control if absent
or if appliance will not be used for an extended period of
time.
• Property damage possible from elevated temperatures.
CAUTION
Fire Hazard.
Keep combustible materials, gasoline and
other fl ammable vapors and liquids clear of
appliance.
• Do NOT store fl ammable materials in the
appliance’s vicinity.
• Do NOT use gasoline, lantern fuel, kerosene,
charcoal lighter fl uid or similar liquids in this
appliance.
• Combustible materials may ignite.
ISSUE SOLUTIONS
Condensation on the glass
This is a result of gas combustion and temperature variations. As the appliance warms, this
condensation will disappear.
Blue fl ames
This is a result of normal operation and the fl ames will begin to yellow as the appliance is al-
lowed to burn for 20 to 40 minutes.
Odor from appliance
When fi rst operated, this appliance may release an odor for the fi rst several hours. This is
caused by the curing of the paint and the burning off of any oils remaining from manufacturing
and might set off home smoke detectors.
Film on the glass
This is a normal result of the curing process of the paint and logs. Glass should be cleaned
within 3 to 4 hours of initial burning to remove deposits left by oils from the manufacturing
process. A non-abrasive cleaner such as gas fi replace glass cleaner may be necessary. See
your dealer.
Metallic noise
Noise is caused by metal expanding and contracting as it heats up and cools down, similar to
the sound produced by a furnace or heating duct. This noise does not affect the operation or
longevity of the appliance.
Is it normal to see the pilot fl ame burn
continually?
In a standing pilot system the pilot will always stay on.
WARNING
WARNING