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P38+ Pellet Stove
HARMAN GOLD WARRANTY
6 YEAR TRANSFERABLE LIMITED
WARRANTY (Residential)
1 YEAR LIMITED WARRANTY (Commercial)
Harman Stove Company warrants its products to be free from defects in material or workmanship, in normal use and
service, for a period of 6 years from the date of sales invoice and for mechanical and electrical failures, in normal use and
service, for a period of 3 years from the date of sales invoice.
If defective in material or workmanship, during the warranty period, Harman Stove Company will, at its option, repair or
replace the product as described below.
The warranty above constitutes the entire warranty with respect to Harman Stove Company products. HARMAN STOVE
COMPANY MAKES NO OTHER WARRANTY, EXPRESSED OR IMPLIED, INCLUDING “ANY” WARRANTY OF
MERCHANTABILITY, OR WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE. No employee, agent, dealer, or
other person is authorized to give any warranty on behalf of Harman Stove Company. This warranty does not apply if the product
has been altered in any way after leaving the factory. Harman Stove Company and its agents assume no liability for “resultant
damages of any kind” arising from the use of its products. In addition, the manufacturer and its warranty administrator shall be
held free and harmless from liability from damage to property related to the operation, proper or improper, of the equipment.
THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THE DESCRIPTION ON THE FACE HEREOF.
THESE WARRANTIES APPLY only if the device is installed and operated as recommended in the user’s manual.
THESE WARRANTIES WILL NOT APPLY if abuse, accident, improper installation, negligence, or use beyond rated
capacity causes damage.
HOW TO MAKE A CLAIM - Any claim under this warranty should be made to the dealer from whom this appliance was
purchased. Then contact is made with manufacturer, giving the model and serial numbers, the date of purchase, your dealer’s
name and address, plus a simple explanation of the nature of the defect. Extra costs such as mileage and overtime are not
covered. Nuisance calls are not covered by these warranties.
THIS WARRANTY IS LIMITED TO DEFECTIVE PARTS - REPAIR AND/OR REPLACEMENT AT HARMAN
STOVE COMPANY’S OPTION AND EXCLUDES ANY INCIDENTAL AND CONSEQUENTIAL DAMAGES CONNECTED
THEREWITH.
WARRANTY EXCLUSIONS: Failure due, but not limited to, fire, lightning, acts of God, power failures and/or surges, rust,
corrosion and venting problems are not covered. Damage and/or repairs including but not limited to; remote controls, filters,
fuses, knobs, glass, ceramic brick panels, ceramic fiber afterburners, door packing, tile, ceramic log sets, paint, batteries or
battery back-up and related duct work are not covered. Also excluded from this warranty are consumable or normal wear items
including but not limited to; flame guides, grates, coal bars, afterburner hoods, fire brick, gaskets. Additional exclusions for corn
stoves are burnpot housing weldment, burnpot grate weldment (pellet or corn), burnpot front plate (pellet or corn), burnpot front
plate lock, corn auger extension, ceramic insert, and ceramic insert plate. Additional or unusual utility bills incurred due to any
malfunction or defect in equipment and the labor cost of gaining access to or removal of a unit that requires special tools or
equipment are not covered. Maintenance needed to keep the stove in “good operating condition” is not covered. This
includes, but is not limited to, cleaning, adjustment of customer controls and customer education. Labor, materials, expenses
and/or equipment needed to comply with law and/or regulations set forth by any governmental agencies are not covered.
This Warranty provides specific legal rights and the consumer may have other rights that vary from state to state.
In the event of change in ownership, the remaining portion of this warranty may be transferred to the new owner by
sending the new owner information and a transfer fee of $25.00 US to the Harman Stove Company.
PLEASE READ THE LITERATURE BY THE MANUFACTURER FOR THE VARIOUS ACCESSORY DEVICES. THE
MANUFACTU RER WARRANTS THESE ACCESSORY DEVICES, NOT HARMAN STOVE COMPANY OR THEIR
WARRANTY ADMINISTRATOR. FURTHERMORE, THESE ACCESSORY DEVICES MUST BE INSTALLED AND USED
ACCORDING TO THE RECOMMENDATIONS OF THE MANUFACTURER.
REMEDIES - The remedies set forth herein are exclusive and the liability of seller with respect to any contract or sale or
anything done in connection therewith, whether in Contract, in tort, under any warranty, or otherwise, shall not, except as herein
expressly provided, exceed the price of the equipment or part of which such liability is based.
CLARIFY - The above represents the complete warranty, which is given in connection with stoves, manufactured by
Harman Stove Company. No other commitments, verbal or otherwise, shall apply except by a written addendum to this
warranty.
Warranty