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Q: Can the HAAN
®
Steam Cleaner be used on laminate flooring?
A: Yes. Your steam cleaner was designed to be gentle on delicate flooring, yet power-
ful enough to penetrate stains and kill harmful germs and bacteria.
It is recommended that the flooring manufacturer be contacted to see if it is OK to
clean the floor with steam. Leaving the steam cleaner sitting in one spot while steam-
ing could result in discoloration of flooring.
Q: How long can an Ultra-Microfiber Pad be used until it needs to be changed?
A: The pad should be changed every 10 minutes, or when it becomes saturated with
water. The unit will become harder to push with a overly wet pad.
Q: How long does a tank of water last?
A: A full tank will last approximately 20 minutes as a steam cleaner and 13 minutes as
a handheld.
Q: Sometimes my steam cleaner becomes hard to push - why?
A: If the unit is hard to push its likely because the Ultra-Microfiber Pad is too wet or
the angle at which you are using the machine is too high.
Q: How do you use the Carpet Glide for my carpet?
A: The carpet glide is to be used without the Ultra-Microfiber Pad and can be attached
directly to the unit.
Q: How can I prolong the life of my HAAN
®
?
A: To maintain the life of your unit, we recommend using the Fresh Rinse™ once a
month.
Q: Will the HAAN
®
Steam Cleaner clean grout?
A: Yes, but it needs a little help. If you glide your HAAN
®
over the problem areas and
then scrub with your Ultra-Microfiber Pad, it should effectively clean your grout. How-
ever, it will not remove discoloration as this has been absorbed into the grout.
Q: Can I use the lower steam setting for my handheld?
A: Yes. The low steam setting can be used with the handheld but the steam control
button must be pressed and held to engage the lower steam setting.
Commonly Asked Questions
Couldn’t find the Answer to your Question?
Call Customer Care at 877-HAAN DIRECT / 877-422-6347