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Z Series RO System by GE Osmonics
1.15 Return Goods Authorization (RGA) Procedure
If you wish to return goods for, warranty evaluation and/or credit please have your
original sales order, invoice and device serial number available when you call GE
Osmonics. Call GE Osmonics at (800)-633-3080 and request Technical Service. A
representative will provide instructions and a return authorization number, which needs
to be clearly written on the outside of the box used to ship your materials. All equipment
must be shipped with the freight prepaid by the customer. Call our Customer Service
Center with any questions or issues concerning freight claims and a representative will
discuss your situation.
All materials to be returned must be rendered into a non-hazardous condition prior to
shipping.
1238339b – 16Oct03 1 - 18 General Information