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Before you call for service…
Problem Possible Causes What To Do
The air is not always The heat pump is not • This is normal. The heat pump will produce warm air
cool or hot during producing hot air. but not as hot as air produced when the higher-cost
operation electric heat is used.
The fan switches may be • This causes the fan to blow room temperature air
set at continuous fan. even when the compressor or heater cycles off.
The continuous air movement provides better
overall temperature control in the cool mode.
• There is one switch for cooling and one switch
for heating.
The air does not feel The heat pump alone • Use the Electric Heat Option. This turns off the
warm enough during produces air that feels heat pump and warms with electric heat only.
heating operation cooler than desired. NOTE: Use of this option will result in increased energy
consumption.
The unit is not The fan dip switch may • See the Auxiliary Controls section.
blowing out air be set to CYCLE.
The electric heating The power cord is not • Remove the room cabinet and make sure that the
feature does not work firmly attached. yellow connector on the end of the power cord is
firmly engaged.
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