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8. The 200°F (93°C) high limit temperature sensor has tripped.
● Reset the sensor and determine the cause - was it convection blower or 160°F (71°C) temperature
sensor failure? Bypass the 160°F (71°C) sensor. Does the convection blower come on high? If no,
replace the blower.
9. The stove will not shut off.
● If the unit will not shut off, ensure that the thermostat (if equipped) is turned down below the room
temperature (thermostat mode in the ON / OFF position).
● Disconnect one of the brown wires from the exhaust temperature sensor. If the unit continues to
operate, contact your local dealer for service.
◊ Check the connections to the 140°F (60°C) temperature sensor, start-up switch and the start-up timer
against the wiring diagram.
◊ Check the 140°F (60°C) temperature sensor by removing one of the brown wires from the sensor.
The unit should shut down right away as long as the start button was not pressed within 15 minutes
of this test. If the stove shuts down within fifteen (15) minutes, replace the 140°F (60°C) sensor. If
the stove does not shut down within fifteen (15) minutes, test the switch.
◊ To test the switch, the stove must be cold. Pull the plug, then plug the stove back in. If it fails to start,
replace the switch.
10. The stove keeps going out
If the stove goes out and leaves fresh unburned pellets or cigarette-like ashes in the burn pot liner, the
fire is going out before the stove shuts off.
● Check to see that the Slider / Damper is in the correct position.
◊ Turn the Dial-a-Fire up slightly (poor quality pellets will require slightly higher settings).
If the stove goes out and there are partially burned pellets left in the burn pot liner, the stove has shut
down due to a lack of air, exhaust temperature, or power failure.
● Adjust the Slider / Damper.
● Check to see if the stove needs a more complete cleaning.
● Did the power go out?
● Contact your local Dealer for service.
◊ Turn the Dial-a-Fire up slightly (poor quality pellets will require slightly higher settings).
If the stove goes out and there are no pellets in the liner, the auger is stopping.
● See “The auger motor will not function normally” and “The exhaust blower will not function
normally.”
Troubleshooting
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