Filter
Top Products
26670-0-0110Page 24
gas quality or pressure is low, contact your local gas supplier immediately.
pilot.
a. Ignitor electrode positioned wrong - Replace pilot.
b. Ignitor electrode is broken - Replace pilot.
c. Ignitor electrode not connected to ignitor cable - Reconnect
ignitor cable.
d. Ignitor cable pinched or wet. Keep ignitor cable dry - Free
ignitor cable if pinched by any metal or tubing.
e. Broken ignitor cable - Replace ignitor cable.
f. Bad piezo ignitor - Replace piezo ignitor.
2. Appliance produces unwanted odors.
a. Appliance burning vapors from paint, hair spray, glues, etc.
- Ventilate room. Stop using odor causing products while
heater is running.
b. Gas leak - Locate and correct all leaks.
off.)
a. Not enough fresh air is available for ODS/pilot to operate
- Open window and/or door for ventilation.
b. Low line pressure - Contact local gas company.
c. ODS/pilot is partially clogged - Clean ODS/pilot.
d. Defective thermocouple - Replace pilot.
a. Low line pressure - Check line pressure to the valve.
b. Defective thermopile - Check pilot ame, check wire
connections, output should be a minimum of 325 millivolts
across TH/TP and TP terminals with ON/OFF switch off.
a. Gas leak - Locate and correct all leaks.
b. Control valve defective - Replace control valve.
but no ignition.
a. Gas supply turned off or manual shutoff valve closed - Turn
on gas supply or open manual shutoff valve.
b. Control knob not in PILOT position - Turn control knob
to PILOT position.
c. Control knob not pressed in while in PILOT position - Press
in control knob while in PILOT position.
d. Air in gas lines when installed - Continue holding down
control knob. Repeat igniting operation until air is
removed.
e. ODS/pilot is clogged - Replace ODS/pilot assembly or get
it serviced.
f. Gas regulator setting is not correct - Replace gas
regulator.
released.
a. Control knob not fully pressed in - Press in control knob
fully.
b. Control knob not pressed in long enough - After ODS/pilot
lights, keep control knob pressed in 30 seconds.
c. Manual Shutoff valve not fully open - Fully open manual
shutoff valve.
d. Thermocouple connection loose at control valve - Hand
tighten until snug, then tighten 1/4 turn more.
e. Pilot ame not touching thermocouple, which allows
thermocouple to cool, causing pilot ame to go out. This
problem could be caused by either low gas pressure or
dirty or partially clogged ODS/pilot - Contact local gas
company.
f. Thermocouple damaged - Replace thermocouple.
g. Control valve damaged - Replace control valve.
a. Burner orice clogged - Clean burner or replace main burner
orice.
b. Burner orice diameter is too small - Replace burner
orice.
c. Inlet gas pressure is too low - Contact qualied service
person.
blow torch noise).
a. You must turn off burner assembly and contact a qualied
service person.
b. Manifold pressure is too low - Contact local gas
company.
c. Burner orice clogged - Clean burner or replace burner
orice.
a. Vapors from paint or curing process of logs - Problem will
stop after a few hours of operation. Run the heater with the
damper open if you have one, or open a window for the
rst few hours.
Log heater is intended to be smokeless. Turn OFF heater
and call qualied service person.
lit.
a. Turning control knob to HIGH position when main burner
is cold - Turn control knob to LOW position and let warm
up for a minute.
b. Air in gas line - Operate burner until air is removed from
line. Have gas line checked by local gas company.
c. Dirty or partially clogged burner orice - Clean burner or
replace burner orice.
a. LP-regulator shut down due to inlet pressure too high -
Verify LP tank regulator is installed and set at 11" to 13"
w.c. Replace regulator on heater.
Turn appliance OFF and allow to cool before servicing. Only a qualied service person should service and repair the heater.
TROUBLESHOOTING
SYMPTOMS - POSSIBLE CAUSES AND CORRECTIONS