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Additional
Information
Troubleshooting
If you experience any of the following difficulties while
using the system, use this troubleshooting guide to help
you remedy the problem. Should any problem persist,
consult your nearest service center by calling
1-800-695-0098.
No power.
Is the power cord firmly plugged into the power outlet?
One of the safety mechanisms may be operating. In
this event, unplug the player from the power outlet briefly
and then plug it in again.
No picture.
Check that the system is connected securely.
The video connecting cord is damaged. Replace it with
a new one.
Make sure you connect the system to the video input
connector on the TV (see page 17).
Make sure you turn on the TV.
Make sure you select the video input on the TV so that
you can view the pictures from this system.
Noise (interference) appears in the picture.
Clean the disc.
If video from this system has to go through your VCR to
get to your TV, the copy-protection applied to some DVD
programs could affect picture quality. If you still experience
problems after checking your connections, please try
connecting your DVD system directly to your TV
S-Video input, if your TV is equipped with this input
(see page 14).
The aspect ratio of the screen cannot be changed even
though you set TV DISPLAY
in the SETUP menu when
you play a wide picture.
The aspect rate is fixed on your DVD disc.
If you connect the system with the S-Video cable,
connect directly to the TV. Otherwise, you may not
change the aspect ratio.
Depending on the TV, you may not be able to change
the aspect ratio.
There is no sound or only a very low-level sound is heard.
Check that the speakers and components are
connected securely.
Make sure that you have selected the correct source
on the system.
Press MUTE button on the remote control if MUTING is
blinking on the front panel.
The protective device on the system has been
activated because of a short circuit. Turn off the
system, eliminate the short-circuit problem and turn
on the power again.
The audio connecting cord is damaged. Replace it with
a new one.
The system is in pause mode or in slow-motion play
mode, or fast forward or fast reverse is performed
Press PLAY (4) to return to normal play mode.