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Motor will not start. Electric Plug Push plug securely into outlet.
Try another outlet.
Check circuit breaker.
Motor suddenly stops. Thermal Cut Off Refer to page 6.
Does not clean the carpet or Disposable Dust Bag Change the bag. Hint: If picking up fine dust, the bag
floor. and Filter(s) may not look full, but a fine substance tends to reduce
suction when it blocks the airflow through the paper bag
and filter(s). Make sure the dust bag is installed properly.
Make sure bag cover is installed properly.
Belt Replace a cut, loose or out of shape belt.
Brush Roll Clean hair and thread from bristles and end cap area.
Replace brush roll if bristles are worn.
Hose Remove any clogs from the hose that restrict the airflow.
No suction at the end of the Disposable Dust Bag Change the bag. Hint: If picking up fine dust, the bag
hose. may not look full, but a fine substance tends to reduce
suction when it blocks the airflow through the paper bag.
Hose Remove any clogs from the hose that restrict the airflow.
Check both ends of the hose. (See pages 8)
Headlight not working. Light Bulb Replace light bulb. (On some models.)
Noise from the brush roll area. Brush Roll Remove hood and clean debris from the brush roll area.
Belt Replace a cut, loose or out of shape belt.
Cleaner is hard to push. Cleaner Height Setting Turn adjustment knob to a higher position. Hint: Put
handle in operating position. Tilt the cleaner back to
raise the front wheels off floor. Then turn the knob.
Belt Replace a cut, loose and out of shape belt.
Brush roll will not turn. Brush Roll Remove hood and clean debris from the brush roll area.
Belt Replace cut, loose or out of shape belt.
Burning smell. Brush Roll Remove hood and clean debris from the brush roll area.
Belt Replace cut, loose or out of shape belt.
Cleaning height knob will not Cleaner Height Setting Hint: Put handle in operating position. Tilt the cleaner
turn. back to raise the front wheels off floor. Then turn the
knob.
Missing parts or questions. Call 1-800-282-2886 for customer assistance.
Problem Solving
NOTE: Turn off the switch and unplug the electrical cord before servicing.
PROBLEM CAUSE SOLUTION
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