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Q: I hear the fan turning, but I don’t see any mist. Is my humidifier operating properly?
A: Dry air is pulled through the Cool Moisture system and a fan disperses invisible, moisture
balanced air. There is no “mist” emitted. When operating normally you will feel only cool
air coming from the unit. Monitor the water level in your tank/base. If you notice a
decrease in the water tank over 24 hours then the unit is operating normally.
Q: My unit has been running for several hours. I hear the fan spinning, but I do not notice the
water level in the tank decreasing.
A: First, check the moisture pad to be sure it is wet. If the pad appears dry, remove it from the
base and gently rinse under cool water. Reposition wet filter in the base. You may also
want to check the current moisture level in your home. If the humidity level is over 60%,
the unit will not put out much moisture as your air is already saturated.
Q: My filter has turned light brown and rust colored. Do I need a new filter?
A: Probably not. Since your filter has been made with AgION™ technology the change in
color indicates only a mineral deposit. Soak filter in a sink full of cool water to help break
up deposits. The discoloration may remain but will not effect the humidifier’s performance.
• Follow weekly CLEANING instructions when the humidifier will not be used for at least one
week or more, or at the end of the season.
• At the end of the season, remove and throw away the filter; do not store with a used filter.
• Dry the humidifier completely before storing. Do not store with water inside the Base or
Water Tank.
• Pack the unit in its original carton and store in a cool, dry location.
• Before next use, remember to install a new filter and clean the humidifier.
END-OF-THE-SEASON CARE AND STORAGE
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