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STOVE STOPS FEEDING PELLETS AND SHOWS
WARNING CODE “H”
Possible Causes: Possible Remedies:
1. One of the two L-250 automatic high temperature switch has
tripped.
T
he L-250 automatic high temperature switches are located on
the top and bottom of the auger housing They send a signal to the
control board if the auger housing overheats. Wait until the
stove cools down AND THEN INSPECT YOUR UNIT.
Improper installation, poor maintenance, or a defective or
missing component may be causing the stove to overheat. Reset
the stove and restart it. Call a technician if you get this code
again.
*See procedure below to restart the stove.
CODE BEFORE RESETING TO RESET
H1, H2, H3
OR H4
Heat exchanger and/or exhaust system
is/are clogged. Refer to the owner’s manual
for maintenance procedures.
Press simultaneously for 2 seconds the reset
and
icons .
*** After 3 attempts, reset is no longer possible. Call SBI technical support.
STOVE STOPS FEEDING PELLETS AND SHOWS
WARNING CODE “d”
Possible Causes: Possible Remedies:
1. The hopper lid has stayed open for more than 3 minutes
As a security measure, the auger will stop turning and feeding pellets as
soon as the hopper lid opens. It will resume normal operation as soon as
the hopper lid is closed. However, if the hopper lid stays open for more
than 3 minutes, the unit will stop and a code “d” will appear on the control
board. Close the hopper lid. Reset the unit and start it again.
SMOKE SMELL COMING BACK INTO THE HOME
Possible Causes: Possible Remedies:
1. There is a leak in the vent pipe system.
Inspect all vent pipe connections. Make sure they are sealed with RTV
silicone that has a temperature rating on 500
o
F or higher. Also, seal joints
with UL-181-AP foil tape.
2. The gasket on the combustion/exhaust blower housing has
gone bad.
Inspect the gasket on the combustion/exhaust blower housing to make
sure it is in good shape and replace if necessary.
AUGER MOTOR STOPS FEEDING PELLETS AND COMES BACK ON
Possible Causes: Possible Remedies:
1. The auger motor is overheating
and tripping the internal
temperature shutoff (thermal
protector).
Start by emptying the hopper. Follow procedure described in warning code “E” section #6.