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5 Correcting malfunctions
G
5 Correcting malfunctions
Before sending the appliance to Royal
®
Appliance Customer Services, use the following table to
check whether you can correct the malfunctions yourself.
WARNING:
Never use a defective appliance! Before starting to troubleshoot, switch the appliance off and pull
out the mains plug, ZChapter 3.2, "Switching off and retracting the power cable".
Malfunction Possible cause Solution
Appliance does
not work
Plug is not plugged in or the
appliance is not switched on.
Push the plug into a plug socket and switch
the appliance on, ZChapter 3.1,
"Vacuuming".
Socket does not carry any
current.
Test the cylinder vacuum cleaner at another
socket which you are sure carries current.
Power cable is damaged. Have the cable replaced by Royal
®
Appliance Customer Services, address
ZPage 33, "Warranty".
Suction
performance is
not satisfactory
Dust filter bag is full or blocked. Empty/clean the dust filter bag.
Nozzle, telescopic tube or suction
hose are blocked.
Remove the blockage. If necessary, use a
long wooden rod for this (e. g. a broom
handle).
The preset suction level is not
suitable for the flooring.
Adjust the suction level to the flooring,
ZChapter 3.1, "Vacuuming", Step 4.
Carpet/hard floor switch
(Fig. 1/20) is set to an
inappropriate position for the
flooring.
Adjust the position of the carpet/hard floor
switch (Fig. 1/20) to the flooring, ZChapter
3.1, "Vacuuming", Step 5.
The attached nozzle is not
suitable for the flooring.
Push on the correct nozzle, ZChapter 2.3,
"Using other nozzles (accessories)".
Filter is dirty. Change/clean the corresponding filter,
ZChapter 4.3, "Changing the protective
motor filter" or ZChapter 4.4, "Changing the
hygienic exhaust filter".
Appliance makes
an unusual noise
Sucked-in particles are blocking
the air-way.
Remove the particles. If necessary, use a
long wooden rod for this (e. g. a broom
handle).
02_M7050_gb.book Seite 31 Donnerstag, 22. März 2007 3:23 15