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26
POSSIBLE CAUSE
1. Heater burning vapors from
paint, hair spray, glues,
cleaners, chemicals, new car-
pet, etc. (See
IMPORTANT
statement on page 25)
2. Low fuel supply (propane/LP
only)
3. Gas leak. See Warning
statement on page 25
1. Not enough fresh air is
available
2. Low line pressure
3. ODS/pilot is partially
clogged
1. Gas leak. See Warning
statement on page 25
2. Control valve or gas control
defective
1. Foreign matter between con-
trol valve and burner
2. Gas leak. See Warning
statement on page 25
1. Improper log placement
2. Drafts or other air currents
affecting flame pattern
3. Air holes at burner inlet
blocked
4. Burner flame holes blocked
REMEDY
1. Open window to ventilate room.
Stop using odor causing prod-
ucts while heater is running
2. Refill supply tank (propane/LP
only)
3. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 15)
1. Open window and/or door for
ventilation
2. Contact local natural or pro-
pane/LP gas company
3. Clean ODS/pilot (see Clean-
ing and Maintenance, pages
21 and 22)
1. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 15)
2. Replace control valve or gas
control
1. Take apart gas tubing and re-
move foreign matter
2. Locate and correct all leaks
(see Checking Gas Connec-
tions, page 15)
1. Properly locate logs (see In-
stalling Logs, page 16)
2. Eliminate source of drafts
around heater
3. Clean out air holes at burner
inlet. Periodically repeat as
needed
4. Remove blockage
OBSERVED PROBLEM
Fireplace produces unwanted
odors
Fireplace shuts off in use (ODS
operates)
Gas odor even when control knob
is in OFF position
Gas odor during combustion
Dark residue on logs inside of
their fireplace
Note:
After re-
moving all causes of residue de-
posits, completely clean fireplace
and appliance off residue before
reusing appliance
TROUBLESHOOTING
Continued