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107032-01F
For more information, visit www.desatech.com
For more information, visit www.desatech.com
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TROUBLESHOOTING
Continued
WARNING: If you smell gas
• Shut off gas supply.
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your
building.
• Immediately call your gas supplier from a neighbor’s phone. Follow the
gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
IMPORTANT:
Operating fireplace where impurities in air exist may create odors. Cleaning
supplies, paint, paint remover, cigarette smoke, cements and glues, new carpet or textiles,
etc., create fumes. These fumes may mix with combustion air and create odors. These odors
will disappear over time.
POSSIBLE CAUSE
1. Battery is not install. Battery power is
low
1. Metal expanding while heating or con-
tracting while cooling
1. Fireplace burning vapors from paint,
hair spray, glues, cleaners, chemicals,
new carpet, etc. (See
IMPORTANT
statement above)
2. Low fuel supply (propane/LP only)
3. Gas leak. See Warning statement
at top of page
1. Not enough fresh air is available
2. Low line pressure
3. ODS/pilot is partially clogged
1. Gas leak. See Warning statement
at top of page
2. Control valve defective
1. Foreign matter between control valve
and burner
2. Gas leak. See Warning statement
at top of page
REMEDY
1. Replace 9-volt batteries in receiver and
remote control
1. This is common with most fireplaces. If
noise is excessive, contact qualified ser-
vice person
1. Open window to ventilate room. Stop us-
ing odor causing products while fire-
place is running
2. Refill supply tank (propane/LP only)
3. Locate and correct all leaks (see Check-
ing Gas Connections, pages 19 and 20)
1. Open window and/or door for ventilation
2. Contact local natural or propane/LP gas
company
3. Clean ODS/pilot (see Cleaning and
Maintenance, page 28)
1. Locate and correct all leaks (see Check-
ing Gas Connections, pages 19 and 20)
2. Replace control valve
1. Take apart gas tubing and remove for-
eign matter
2. Locate and correct all leaks (see Check-
ing Gas Connections, pages 19 and 20)
OBSERVED PROBLEM
Remote does not function (Remote-Ready
Models Only)
Fireplace produces a clicking/ticking noise
just after burners are lit or shut off
Fireplace produces unwanted odors
Fireplace shuts off in use (ODS operates)
Gas odor even when control knob is in OFF
position
Gas odor during combustion
TROUBLESHOOTING