Desa (V)KC42N Series Indoor Fireplace User Manual


 
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116239-01E 35
TROUBLESHOOTING
Continued

Heater produces a whistling noise
when burner is lit
Glass soots
Fireplace produces a clicking/tick-
ing noise just after burners are lit
or shut off
Remote does not function
REMEDY
1. Turn gas control knob to LO
position and let warm up for a
minute
2. Operate burner until air is
removed from line. Have gas
line checked by local propane/
LP or natural gas company
3. Clean burner (see Cleaning
and Maintenance, page 31) or
replace burner orice
1. Inspect the opening at the base
of the burner by removing log/
grate assembly to see that it is
NOT packed with any type of
material [see Installing Brick
Liner Models BL42DA(SA)
and BL42DHA(SA), page 26]
for log/grate removal
2. Check vent conguration speci-
cations (see Venting Installa-
tion Instructions, page 9)
1. This is common. If noise is
excessive, contact qualified
service person
1. Replace 9-volt batteries in
receiver and remote control

1. Turning gas control knob to
HI position when burner is
cold
2. Air in gas line
3. Dirty or partially clogged
burner orice
1. Debris around burner air
mixer
2. Improper vent conguration
1. Metal expanding while heating
or contracting while cooling
1. Battery is not installed or bat-
tery power is low