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104326
VENT-FREE NATURAL GAS COMPACT FIREPLACE
CGCF26NR
Figure 27 - Correct Pilot Flame Pattern
Pilot Burner
Thermocouple
Figure 28 - Incorrect Pilot Flame Pattern
Check pilot flame pattern and burner flame
patterns often.
PILOT FLAME PATTERN
Figure 27 shows a correct pilot flame pat-
tern. Figure 28 shows an incorrect pilot
flame pattern. The incorrect pilot flame is
not properly heating the thermocouple.
When the thermocouple cools, the heater
will shut down.
If pilot flame pattern is incorrect, as shown
in Figure 28
• turn heater off (see To Turn Off Gas to
Appliance, page 15.
• see Troubleshooting, pages 17 through 19.
Pilot Burner
Thermocouple
INSPECTING
BURNERS
REPLACEMENT
PARTS
Note:
Use only original replacement parts.
This will protect your warranty coverage for
parts replaced under warranty.
PARTS UNDER WARRANTY
Contact authorized dealers of this product.
If they can’t supply original replacement
part(s) call DESA International’s Technical
Service Department at 1-800-323-5190 for
referral information.
When calling DESA International, have
ready
• your name
• your address
• model number of your fireplace
• how fireplace was malfunctioning
• type of gas used (propane/LP or natural
gas)
• purchase date
Usually, we will ask you to return the defec-
tive part to the factory.
PARTS NOT UNDER
WARRANTY
Contact authorized dealers of this product
or Parts Central (see page 20). If they can’t
supply original replacement part(s) call
DESA International’s Parts Department at
1-800-972-7879 for referral information.
When calling DESA International, have
ready
• model number of your fireplace
• the replacement part number
CLEANING AND
MAINTENANCE
ODS/PILOT AND BURNER
• Use a vacuum cleaner, pressurized air,
or small, soft bristled brush to clean.
CABINET
Air Passageways
• Use a vacuum cleaner or pressurized air
to clean.
Exterior
• Use a soft cloth dampened with a mild
soap and water mixture. Wipe the cabi-
net to remove dust.
WARNING: Turn off fireplace
and let cool before cleaning.
CAUTION: You must keep con-
trol areas, burner, and circulating
air passageways of fireplace
clean. Inspect these areas of fire-
place before each use. Have fire-
place inspected yearly by a quali-
fied service person. Fireplace may
need more frequent cleaning due
to excessive lint from carpeting,
pet hair, etc.
BURNER FLAME PATTERN
Figure 29 shows a correct burner flame
pattern. Figure 30 shows an incorrect burner
flame pattern. The incorrect burner flame
pattern shows yellow tipping of the flame. It
also shows the flame higher than one inch
above the log.
Note:
When using the fireplace the first
time, the flame will be yellow for approxi-
mately one hour until the log cures.
NOTICE: Do not mistake orange
flames with yellow tipping. Dirt
or other fine particles enter the
fireplace and burn causing brief
patches of orange flame.
If burner flame pattern is incorrect, as shown
in Figure 30
• turn fireplace off (see To Turn Off Gas to
Appliance, page 15).
• see Troubleshooting, pages 17 through 19.
Figure 29 - Correct Burner Flame Pattern
Figure 30 - Incorrect Burner Flame Pattern
WARNING: If yellow tipping
occurs, your fireplace could pro-
duce increased levels of carbon
monoxide. If burner flame pat-
tern shows yellow tipping, follow
instructions in column 2 of this
page.
Top of Flame About One Inch
Above Charred Area
CORRECT FLAME PATTERN
AT HIGH POSITION
INCORRECT FLAME PATTERN
AT HIGH POSITION
Yellow Tipping