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Problem Cause Remedy
The appliance does not
work in dehumidifying
mode (the power on
indicator light is off)
The tank light is ON
The appliance operates in
dehumidifying mode (light
on) but the humidity is not
reduced
The pump doesn't work:
•the appliance is not
plugged in
•there is no electricity
•the humidistat is on
minimum
•the tank is full
•the tank is missing
•the tank is improperly
positioned
•the hose is obstructed or
the difference in level is
too high
•filter clogged
•the temperature or
humidity of the home is
too low
•room too large
•too many sources of
humidity in room (boiling
pots etc.)
•there are windows or
doors opened, so new air
comes from outdoors
•plug into the power outlet
•check the power supply
•set the humidistat to the
required level
•empty the tank
•replace the tank
•position the tank correctly
•remove the obstruction or
reduce the difference in
level
•clean the filter
•in certain conditions,it is
normal for the appliance
not to dehumidify (see
“Technical characteristics”
•check that the doors and
the windows are closed.
Carry out the seasonal
maintenance operations
described on the adhesive
label located on the inside
of the access door 7, or in
the paragraph
“Maintenance”.
Check the following points before calling your local Technical Service Centre.
Troubleshooting